Experienced Customer Engineer, Logistics, arenaflex Cloud

At arenaflex, we're revolutionizing the way businesses operate by harnessing the power of cloud computing. As a leading provider of cloud-based solutions, we're on a mission to empower organizations to digitally transform their businesses and industries. We're seeking an experienced Customer Engineer to join our team and help us achieve this vision. As a Customer Engineer, you'll play a critical role in partnering with technical Sales teams to differentiate arenaflex Cloud to our customers. You'll help prospective and existing customers and partners understand the power of arenaflex Cloud, develop cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You'll use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and present solutions on arenaflex Cloud.

About arenaflex

arenaflex is a global leader in cloud computing, delivering enterprise-grade solutions that leverage our cutting-edge technology and tools. Our customers in more than 200 countries and territories trust us as their partner to enable growth and solve their most critical business problems. With a strong commitment to innovation and customer satisfaction, we're constantly pushing the boundaries of what's possible in the cloud.

Job Summary

We're looking for a highly skilled Customer Engineer to join our team and help us drive business growth and customer satisfaction. As a Customer Engineer, you'll work closely with technical Sales teams to identify and qualify business opportunities, understand key customer technical objections, and develop strategies to resolve technical blockers. You'll share your expertise in enterprise infrastructure modernization to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to arenaflex Cloud.

Responsibilities

* Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.

• Share enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to arenaflex Cloud.
• Work with arenaflex Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Guide customers through assessments of existing legacy application environment(s) and provide recommendations on a prioritization roadmap for infrastructure and application modernization.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on arenaflex Cloud.

Requirements

* Bachelor's degree or equivalent practical experience.

• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience in migrating applications and services to cloud platforms.
• Experience with security concepts such as encryption, identity management, access control, attack vectors, and penetration testing.
• Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers, and firewalls.
• Ability to travel 25% of the time.

Preferred Qualifications

* Experience prospecting, and building and maintaining customer relationships, along with building Greenfield territories in Enterprise accounts.

• Strong presentation and communication skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
• Experience with arenaflex Cloud products and services.

What We Offer

* Competitive salary range: $122,000-$180,000 + bonus + equity + benefits.

• Opportunity to work with a global leader in cloud computing.
• Collaborative and dynamic work environment.
• Professional development and growth opportunities.
• Recognition and rewards for outstanding performance.
• Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Equal Employment Opportunity

arenaflex is an equal opportunity employer and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

How to Apply

If you're a motivated and experienced Customer Engineer looking for a new challenge, please submit your application through our website. We can't wait to hear from you!

Note

arenaflex's hybrid workplace includes remote and in-office roles. By applying to this position, you will have an opportunity to share your preferred working location from the following: In-office locations: Atlanta, GA, USA; Miami, FL, USA; Durham, NC, USA; Raleigh, NC, USA; Reston, VA, USA. Remote location(s): Florida, USA; Georgia, USA. Apply for this job