Experienced Part-time Remote Chat Specialist – Automotive Industry Lead Generation
At arenaflex, we're on a mission to revolutionize the way automotive dealers connect with their customers. As a part-time remote chat specialist, you'll play a vital role in helping our clients generate revenue by turning online conversations into leads. If you're a positive, energetic, and tech-savvy individual with a passion for great customer service, we want to hear from you!
About arenaflex
arenaflex is a leading provider of innovative solutions for the automotive industry. As an affiliate of Reynolds and Reynolds, we're part of a legacy of excellence in customer service and technology. Our relaxed, yet professional and fun environment is the perfect place for individuals who thrive in a fast-paced, dynamic setting. We're committed to fostering a culture of growth, learning, and collaboration, where our team members can reach their full potential.
Responsibilities
As a part-time remote chat specialist, you'll be responsible for:
- Handling a wide variety of customer inquiries via online chat, providing accurate information about our clients' products and services
- Narrowing down on appointment information to schedule appointments and capture customer contact information for lead generation and client review
- Summarizing interactions based on customer needs for client review
- Developing and maintaining a knowledge base of our evolving products and services
- Collaborating with our team to ensure seamless communication and exceptional customer experiences
Qualifications
To succeed in this role, you'll need:
- Previous experience in retail customer service or the automotive industry (not necessary, but a plus)
- Basic internet and window-based computer skills (you'll be working on a computer and around technology, so comfort with technology is a must)
- Strong ability to multitask (gaming experience is a plus, but not required)
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Ability to adapt to change and thrive in a quick-paced work environment
Requirements
* Must reside in one of the following states: Alabama, Arkansas, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, West Virginia, or Wisconsin
- Own your own computer or laptop with a webcam and microphone
- Be able to attend four weeks of paid, remote training via Zoom (Tuesday through Saturday, 11:00 AM - 7:30 PM EDT)
- Be able to work five days a week, including a Saturday or Sunday
Benefits
As a part-time remote chat specialist at arenaflex, you'll enjoy:
- Competitive hourly rate: $13.00 per hour
- Comprehensive benefits package, including:
+ 401(k) with matching + On-the-job training + Referral program
- Flexible scheduling to accommodate your needs
- Opportunity to work in a relaxed, yet professional and fun environment
Work Environment
As a remote chat specialist, you'll have the flexibility to work from the comfort of your own home. Our team is dedicated to fostering a culture of collaboration, growth, and learning, where our team members can reach their full potential. We're committed to providing a healthy work-life balance and promoting a non-smoking environment.
Career Growth Opportunities
At arenaflex, we're committed to helping our team members grow and develop their skills. As a remote chat specialist, you'll have opportunities to:
- Develop your knowledge of our products and services
- Improve your communication and customer service skills
- Collaborate with our team to drive business results
- Pursue career advancement opportunities within arenaflex
How to Apply
If you're a motivated, tech-savvy individual with a passion for great customer service, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. Don't miss this opportunity to join our team and help us revolutionize the way automotive dealers connect with their customers.
Application Questions
* Do you own your own computer or laptop with a webcam and microphone?
- Are you able to attend four weeks of paid, remote training via Zoom (Tuesday through Saturday, 11:00 AM - 7:30 PM EDT)?
- Are you able to work five days a week, including a Saturday or Sunday?
- Do you reside in one of the following states: Alabama, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, West Virginia, or Wisconsin?
Location
* Oklahoma (required)
Work Location
* Remote Apply Job! Apply for this job