Experienced Retail Sales IN-STORE Chat Specialist – Delivering Exceptional Guest Experiences and Driving Sales Growth at arenaflex

At arenaflex, we're passionate about creating a seamless and engaging shopping experience for our guests. As a Retail Sales IN-STORE Chat Specialist, you'll play a vital role in executing our Guest Engagement Model, driving sales growth, and exceeding our company's Key Performance Indicators (KPIs). If you're a sales-driven professional with a passion for delivering exceptional guest experiences, we want to hear from you!

About arenaflex

arenaflex is a leading retail company that's dedicated to providing our guests with an unparalleled shopping experience. With a focus on innovation, customer satisfaction, and employee development, we're committed to creating a positive and inclusive work environment that fosters growth and success. As a Retail Sales IN-STORE Chat Specialist, you'll be part of a dynamic team that's passionate about delivering exceptional results and exceeding our guests' expectations.

Key Responsibilities

As a Retail Sales IN-STORE Chat Specialist, your primary responsibilities will include:

• Executing the arenaflex Guest Engagement Model to create a positive and engaging shopping experience for our guests
• Maintaining a primary focus on training and development on sales proficiency processes
• Completing all training and demonstrating the ability to effectively execute to company expectations
• Executing style guide directives by overseeing all aspects of merchandising, visual, and labeling
• Ensuring daily task lists are completed by store teams
• Ensuring inventory accuracy according to arenaflex asset protection standard work
• Driving proficiency using the arenaflex Guest Engagement Model and Guest Satisfaction
• Connecting behaviors in the Guest Engagement model to expected sales outcomes
• Self-assessing daily results and partnering with Leadership on behavioral expectations to improve
• Completing a monthly proficiency plan by utilizing the end of the month sales reporting tools and self-assessing personal strength and opportunities
• Helping to execute style guide directives and Daily Task List
• Building a culture throughout the store that drives positive company expected outcomes
• Actively supporting and contributing to the store with the goal of helping the entire team delight guests and achieve revenue targets
• Utilizing all tools to the company standard
• Ensuring check-out/in processes are executed
• Ability to work weekends and most holidays
• Ability to work in a fast-paced environment

Qualifications

To be successful in this role, you'll need:

• High School Diploma or GED equivalent
• 1 year of retail experience in a direct customer interactive environment (high volume experience preferred)
• Equivalent combination of education and experience will be considered
• Experience in Microsoft Office programs
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to lift up to 25 pounds

Computer Skills

To perform this job successfully, you'll need experience in Microsoft Office programs, including:

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook

Position Hiring Range

The hiring pay range provides a guide for what we would reasonably pay for the position. Pay will be determined by several factors, including but not limited to:

• Applicant's education
• Relevant work experience
• Knowledge, skills, and abilities
• Internal equity and alignment with geographic market data
• arenaflex reserves the right to modify this pay range at any time

Compensation

* $17.70 - $23.00 per hour

• Retail, Guest Services, and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's

Benefits

* Medical

• Dental
• Vision
• 401(k) (full and part-time eligible)
• Vacation
• Sick Time
• Flex Spending Account
• Employee Assistance Program

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Retail Sales IN-STORE Chat Specialist, you'll have access to:

• Ongoing training and development opportunities
• Mentorship programs
• Cross-functional training
• Opportunities for advancement
• Competitive compensation and benefits package

Work Environment and Company Culture

arenaflex is a dynamic and inclusive work environment that fosters growth, innovation, and collaboration. As a Retail Sales IN-STORE Chat Specialist, you'll be part of a team that's passionate about delivering exceptional results and exceeding our guests' expectations. We're committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion.

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's free from discrimination and harassment, and where everyone has the opportunity to succeed.

E-Verify

arenaflex participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.

Applicant Privacy

By applying for this role, you acknowledge that you've read and understood our applicant privacy policy. If you're a sales-driven professional with a passion for delivering exceptional guest experiences, we want to hear from you! Apply now to become a Retail Sales IN-STORE Chat Specialist at arenaflex and join our dynamic team of retail professionals who are dedicated to creating a seamless and engaging shopping experience for our guests. Apply for this job