See all roles

Experienced Strategic Customer Representative – Mission Critical Data Center Solutions

Work from home Full-time role Hiring

Are you a seasoned sales professional with a passion for building strong relationships and driving revenue growth? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we invite you to join arenaflex, a leading provider of equipment rental solutions, as an Experienced Strategic Customer Representative – Mission Critical Data Center Solutions. At arenaflex, we pride ourselves on being the customer's first choice in the equipment rental industry. With a vast fleet of top-notch equipment and a team of knowledgeable and friendly staff, we aim to be the only call needed to outfit a job site with the proper equipment. Our employees are our greatest asset, and we invest heavily in their growth and development, offering competitive benefits and extensive on-the-job training. As a Strategic Customer Representative, you will play a critical role in increasing market share with contractors and end-users in the preconstruction Data Center space. You will develop and strengthen customer relationships, increase product awareness, and present our solution-based capabilities to key stakeholders in the data center space. This position requires a unique blend of sales, marketing, and technical expertise, as well as exceptional communication and interpersonal skills.

Key Responsibilities:

* Coordinate sales calls with local, regional, and/or national sellers on customers that perform data center construction

  • Develop, maintain, and strengthen internal relationships with the local Outside Sales Reps and Branch Managers
  • Build and maintain strong relationships with key stakeholders in the data center space, including engineers and decision makers
  • Create and deliver compelling presentations to showcase products and services relevant to data center construction
  • Stay informed about industry trends, competitor offerings, and client needs within the data center sector to tailor sales strategies accordingly
  • Identify and pursue new sales opportunities by networking, attending industry events, and leveraging existing contacts
  • Prepare customized proposals and pricing models based on customer requirements, ensuring alignment with company standards
  • Negotiate contracts and agreements with customers, aiming for mutually beneficial terms while ensuring profitability for the company
  • Provide ongoing support to customers to address any issues, ensuring satisfaction and fostering long-term relationships
  • Follow up with clients after the sale to gather feedback, assist with implementation, and identify future sales opportunities
  • Work closely with internal engineering, marketing, and support teams to ensure product offerings meet customer needs and expectations
  • Meet or exceed sales targets, maintaining accurate records of sales activities and client interactions in the company's CRM system
  • Educate clients about product features, benefits, and best practices, helping them optimize their data center operations
  • Travel regionally to meet customers, attend trade shows, and explore potential new markets or partnerships
  • Develop relationships with targeted Strategic Customers within their assigned territory, with the goal of becoming the "first call" with these customers
  • Attend national and regional trade shows as necessary
  • Review, design, and update as necessary customer programs (rebates, rates, quick pays, portals, etc.)
  • Work with sales and leadership teams to present agreements to customers
  • Keep appropriate business leaders (RMs, VPs, etc.) apprised of activities, progress, or issues with strategic customers
  • Perform other duties as assigned by the manager
  • Support the overall strategy of the company and the Power & HVAC line of business
  • Increase revenue and return on investment on specific and assigned product lines and market segments
  • Assist team with in-depth product specification training for all team members
  • Actively engage and keep the team involved in tradeshows and associations
  • Manage specific projects on an as-needed basis to drive revenue and maximize return on investment

Requirements:

* College degree or equivalent work experience plus 6-8+ years in Outside Sales or Sales Management role

  • Documented successful territory management showing consistent revenue growth
  • Comfortable cold calling on new accounts
  • Basic Microsoft Office skills
  • Comfortable calling on jobsites and corporate office
  • Ability to incorporate the Specialty Businesses into their presentations and product offerings
  • Product training to be provided by the various arenaflex experts, by division
  • Work remotely from home or from the local arenaflex PC's, so no relocation required
  • 60% to 75% travel
  • Salesforce experience preferred but not required

Physical Demands:

* Must be able to bend, squat, crouch, and/or reach and lift up to 25 pounds or more, as required by the job

  • Some arenaflex jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions, including rain, wind, or excessive temperatures, and/or night and weekend work
  • All duties must be performed according to arenaflex's safety policies and guidelines
  • Reasonable accommodations may be made to comply with ADA/ADAAA

Benefits:

* Competitive base pay range: $19.86 - 29.12

  • Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience
  • Comprehensive benefits package, including health, dental, and vision plans, 401(k), volunteer time off, short-term and long-term disability, accident, life, and travel insurance, as well as flexible spending, tuition reimbursement, college savings, EAP, and length of service awards
  • Eligibility for benefits on the first of the month following 30 days from your start date
  • Time off from work, subject to arenaflex's policies, including:

+ Twelve to twenty-five vacation days depending on years of service + Five sick days + Six paid holidays + Two paid half-day holidays + Two floating holidays + One inclusion day + One volunteer day (unless specified in a collective bargaining agreement)

Why Join arenaflex?

* Arenaflex is a leading provider of equipment rental solutions, with a reputation for excellence and a commitment to customer satisfaction

  • We offer a dynamic and supportive work environment, with opportunities for growth and development
  • Our employees are our greatest asset, and we invest heavily in their growth and development
  • We are an equal opportunity employer, committed to diversity and inclusion

How to Apply:

If you are a motivated and results-driven sales professional with a passion for building strong relationships and driving revenue growth, we invite you to apply for this exciting opportunity. Please visit our website at [arenaflex website URL] to learn more about our company and our available positions. Apply for this job

You might like

Customer Care Professional - Annuities, Licensed, Remote

Work from home Full-time role

Experienced Customer Success Coordinator – Strategic Renewal and Upselling Expert

Work from home Full-time role

Experienced Director of Customer Success – EdTech SaaS Customer Retention & Growth

Work from home Full-time role

Experienced Customer Service Representative - Healthcare

Work from home Full-time role

Experienced Call Center Agent – Customer Technical Support for arenaflex Display Products

Work from home Full-time role

Experienced Data Entry Specialist – Remote Opportunity with arenaflex

Work from home Full-time role

Experienced Data Entry Specialist – Remote Opportunity with arenaflex

Work from home Full-time role

Experienced Part-Time Remote Chat Operator – Flexible Customer Service Representative

Work from home Full-time role

Experienced Remote Customer Care Representative – Healthcare Support Specialist

Work from home Full-time role

Experienced Live Chat Operator – Remote Customer Support Representative

Work from home Full-time role

HR & Admin Manager - Remote (IBA graduate)

Work from home Full-time role

Experienced Entry-Level Chat Support Specialist – Remote Opportunity to Join arenaflex Team

Work from home Full-time role

Graduate Pharmacovigilance Associate

Work from home Full-time role

Experienced Data Entry Associate – Remote Opportunity with arenaflex

Work from home Full-time role

Experienced Data Entry Clerk – Remote Opportunity at arenaflex

Work from home Full-time role

Senior Manager, Logistics and Warehousing US, Center of Expertise (CoEx)

Work from home Full-time role

Bilingual Customer Care and Technical Support

Work from home Full-time role

Experienced Virtual Data Entry Associate – Flexible Remote Work Opportunity

Work from home Full-time role

Experienced Customer Success Campaign Manager – Driving Business Growth through Proactive Campaigns and Strategic Partnerships

Work from home Full-time role

Remote Counter and Rental Clerk (Real Estate & Leasing)

Work from home Full-time role