Experienced Data Entry Specialist – Pharmacy Operations and Customer Support

At arenaflex, we're committed to revolutionizing the way we deliver healthcare services to our customers. As a leading pharmacy chain, we're constantly seeking talented individuals to join our team and contribute to our mission of providing exceptional patient care and support. We're excited to announce an opportunity for an Experienced Data Entry Specialist to join our team in Miramar, USA.

About arenaflex

arenaflex is a leading pharmacy chain with a rich history of innovation and customer-centricity. We're dedicated to providing our customers with the best possible experience, and we're committed to hiring talented individuals who share our passion for delivering exceptional service. Our team is passionate about making a difference in the lives of our customers, and we're excited to have you join us on this journey.

Job Summary

We're seeking an Experienced Data Entry Specialist to join our team in Miramar, USA. As a key member of our pharmacy operations team, you'll be responsible for performing data entry tasks, resolving patient registration issues, and providing exceptional customer support. If you're a detail-oriented individual with excellent communication skills and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

Key Responsibilities

* Perform data entry tasks, including patient registration, prescription requests, and order processing, in accordance with HIPAA guidelines

• Troubleshoot missing prescription information and interpret medical abbreviations (SIG codes)
• Resolve data entry-related exceptions and ensure accurate and timely processing of patient information
• Handle correspondence with patients, including inbound calls, chats, and emails, and make outbound calls to prescribers and patients as needed
• Resolve 1/3 party rejects by reviewing, gathering facts, making corrections, and resubmitting for processing according to individual plan requirements
• Make phone calls to insurers and others to obtain information, gain override approval, or resolve 1/3 party rejects
• Provide assistance to pharmacists, both in-house and at other locations, and identify and communicate issues to senior management as needed
• Obtain active technician license or certification within the first 90 days and maintain an active technician license or certification

Essential Qualifications

* High school diploma or equivalent

• Basic computer skills, including:

+ Starting and shutting down a laptop + Using a mouse to click and navigate + Starting and closing applications + Transferring between programs + Saving files + Printing documents and/or accessing information online

• Primary Google skills, including:

+ Opening a browser + Typing in URLs in the correct area + Using a search engine + Bookmarking a website + Navigating using back/forward/stop buttons + Filling out forms online

• Intermediate keyboarding skills, including:

+ Touch typing + Formatting files

• Ability to speak effectively in writing and verbally
• 18 years of age or older

Preferred Qualifications

* At least 365 days of pharmacy technician experience in a retail or call center environment

• At least 18 months of experience as a pharmacy technician with a certificate/registration via state as granted by the state board of pharmacy or nationally recognized certification corporation
• Experience providing customer support to internal and external clients, including assembling pleasant standards for offerings, and assessment of customer pride
• Intermediate to superior keyboarding skills, including:

+ Touch typing + Formatting files

• Fluency in Spanish and English

What We Offer

* Competitive hourly rate of $20/hour

• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and holidays
• Opportunities for advancement and professional growth

How to Apply

If you're a motivated and detail-oriented individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide equal opportunities for employment, training, and advancement.

Disability Accommodation

arenaflex is committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation to apply for this position, please contact us at [insert contact information].

Contact Us

If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us at [insert contact information]. We look forward to hearing from you! Apply for this job