Part-Time, Data Entry Application Processor – Grant-Funded Opportunity at arenaflex
As a leading institution in higher education, arenaflex is committed to providing exceptional student experiences and fostering a culture of excellence. We are seeking a highly skilled and detail-oriented Part-Time Data Entry Application Processor to join our Enrollment Management team. This grant-funded position offers a unique opportunity to make a meaningful impact on the lives of students and contribute to the success of arenaflex.
About arenaflex
arenaflex is a renowned community college that has been serving the academic and cultural needs of Somerset and Hunterdon County residents for over 50 years. Our institution has been nationally recognized for its commitment to diversity, environmental stewardship, and service to the community. We offer a wide range of academic programs, including over 90 associate degrees and certificates, as well as career training and professional development courses.
Job Summary
As a Part-Time Data Entry Application Processor, you will play a critical role in evaluating and processing applications, verifying information, and ensuring the accuracy of data entry. You will work closely with the assistant director of admissions and other team members to provide exceptional customer service and support to students and colleagues. This position is funded through the Community College Opportunity Grant, and the availability of the position is dependent on grant funding.
Key Responsibilities
* Evaluate and process applications via customer resource management (CRM) software, including verification of information and correction of inaccuracies
- Accurately data entry into the CRM and Banner, retrieval of applicant information via electronic portal (Salesforce), and contacting applicants when additional information is needed to complete the application
- Daily checking to ensure that the software is running properly and notifying the Technology Services and the CRM team when issues arise
- Responding to emails regarding application holds and application status, G# and passwords, and questions from colleagues
- Participation in open house, instant decision day (IDD), registration and application days, and first year registration sessions (FYRS)
- Providing a high level of customer service in assisting students and colleagues with records and admission procedures
- Assisting with correcting error reports, handling electronic processing software, and performing other related duties as assigned by supervisor
Requirements
* Minimum Qualifications: + Associate's Degree required + Working experience using student information systems (SIS), database management, and customer resource management (CRM) software + Ability to efficiently and accurately handle time-sensitive and confidential information + Strong organizational and problem-solving skills + Ability to communicate effectively, orally and in writing, with a diverse student population, college employees, and the community in general + Excellent customer service skills as demonstrated by related successful work experience + Must follow the FERPA and GDPR regulations of higher education + Strong commitment to the mission of a comprehensive community college
- Preferred Qualifications:
+ Bachelor's degree, preferred + Bilingual - English/Spanish, preferred + Prior experience with Ellucian Banner (database management), Salesforce, TargetX, Axiom, preferred
Work Environment and Culture
arenaflex is committed to creating a welcoming and inclusive environment that values diversity, equity, and inclusion. Our campus is a vibrant and dynamic community that fosters collaboration, innovation, and growth. As a member of our team, you will have access to a range of benefits, including:
- Competitive hourly rate
- Opportunities for professional development and growth
- Collaborative and supportive work environment
- Recognition and rewards for outstanding performance
- Comprehensive benefits package, including health, dental, and vision insurance
How to Apply
If you are a motivated and detail-oriented individual who is passionate about providing exceptional student experiences, we encourage you to apply for this grant-funded opportunity. Please submit your cover letter and resume by clicking the "apply now" button. We regret that we are unable to respond to each and every resume received. Only those candidates of interest will be contacted directly.
Equal Employment Opportunity
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination. We are proud to be a New Jersey First Act Employer and require new employees to establish a primary residence in New Jersey within one year unless an exemption applies.
Application Instructions
To apply for this position, please submit your cover letter and resume by clicking the "apply now" button. We look forward to reviewing your application and learning more about your qualifications and experience. Apply Job! Apply for this job