Experienced Data Entry Operator – Claims and Eligibility Processing

At arenaflex, we strive to improve oral health through benefit plans, advocacy, and community support, while amplifying our mission by investing in initiatives that build healthy, smart, vibrant communities for all. As one of the largest dental plan administrators in the country, we are part of the arenaflex Plans Association, which operates two of the largest dental networks in the nation. Our All In culture is a mindset, feeling, and attitude that we wrap around all that we do – from taking charge of our careers to helping colleagues and lending a hand in the community.

Job Summary:

We are seeking an experienced Data Entry Operator to join our team in Farmington Hills, MI. As a Data Entry Operator, you will play a critical role in processing claims and updating/correcting file information through telephone and/or written contact. If you are detail-oriented, have excellent communication skills, and are proficient in data entry, we encourage you to apply for this exciting opportunity.

Position Description:

As a Data Entry Operator, you will be responsible for: - Entering claims and/or eligibility records into the system to process claims and update/correct file information through telephone and/or written contact, using proper grammar, punctuation, etiquette, etc. - Retrieving and reconciling information in files when claims are rejected by the system - Determining whether inaccurate data should be updated, routed, or adjudicated - Correcting and updating claim information entered through the optical scanning or data entry process - Maintaining related departmental records and files - Operating office equipment, which may include a personal computer, copier, fax machine, etc.

Minimum Requirements:

To be considered for this position, you must possess: - A high school diploma or equivalent - One year of work experience in an office environment - Ability to enter a minimum of 7,000 keystrokes per hour with 95% accuracy (6,650 correct keystrokes per hour) - Successful completion of a data entry test sponsored by Human Resources within the past 12 months (test waived if candidate currently holds or has previously held a position which meets this requirement)

Essential Qualifications:

- Strong attention to detail and accuracy in data entry - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment with multiple priorities - Proficiency in Microsoft Office and data entry software - Ability to maintain confidentiality and handle sensitive information

Preferred Qualifications:

- Experience in a dental or healthcare-related field - Familiarity with claims processing and eligibility systems - Certification in data entry or a related field - Bilingual or multilingual skills

Skills and Competencies:

- Strong analytical and problem-solving skills - Ability to work independently and as part of a team - Excellent time management and organizational skills - Ability to adapt to changing priorities and deadlines - Strong customer service skills

Career Growth Opportunities and Learning Benefits:

At arenaflex, we believe in investing in our employees' growth and development. As a Data Entry Operator, you will have opportunities to: - Develop your skills and knowledge in data entry and claims processing - Participate in training and development programs to enhance your career - Collaborate with cross-functional teams to improve processes and procedures - Contribute to the success of our organization and make a meaningful impact on our mission

Work Environment and Company Culture:

Our office is located in Farmington Hills, MI, and we offer a dynamic and supportive work environment. As an arenaflex employee, you will be part of a diverse and inclusive team that values innovation, creativity, and collaboration. We celebrate our All In culture, which is a mindset, feeling, and attitude that we wrap around all that we do – from taking charge of our careers to helping colleagues and lending a hand in the community.

Compensation, Perks, and Benefits:

arenaflex offers a comprehensive benefits package, including: - Medical, dental, and vision coverage - Short- and long-term disability - Life insurance - 401(k) savings plans - Flex spending accounts - Tuition reimbursement or educational assistance - Annual incentive compensation based on annual business goals - Eight hours of paid volunteer time each year - Access to an on-staff health coach and personal trainer - Virtual lunchtime workouts hosted by the trainer and/or an on-site fitness center

How to Apply:

If you are a motivated and detail-oriented individual who is passionate about data entry and claims processing, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we will review your qualifications and experience.

Equal Employment Opportunity:

arenaflex is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. Apply for this job