Experienced Part-Time Customer Service Associate - Tool Rental - Flexible Saint Louis, MO (S St Louis) 2300

At arenaflex, we're not just building homes - we're building communities. As a Customer Service Associate in our Tool Rental department, you'll play a vital role in helping customers achieve their home improvement goals while providing exceptional service and support. If you're passionate about delivering top-notch customer experiences and have a knack for problem-solving, we want to hear from you.

Your Impact at arenaflex

As a Customer Service Associate, you'll be the face of arenaflex, ensuring that every customer feels welcome and supported throughout their shopping journey. Your expertise in home improvement and customer service will help customers navigate our vast product offerings, from tools and equipment to building materials and more. You'll be the go-to expert for answering questions, resolving issues, and providing personalized recommendations to help customers achieve their projects.

How We Support You

At arenaflex, we're committed to supporting your growth and well-being. As a valued associate, you'll have access to a range of benefits and resources that will help you thrive in your role and beyond. Some of the perks include:

• Competitive Pay and Flexible Schedules: Enjoy a competitive hourly rate and flexible scheduling to fit your needs.
• Top-Tier Health Insurance Options: Choose from a range of health insurance plans to suit your needs and budget.
• Educational Opportunities: Take advantage of our tuition assistance program to pursue your educational goals.
• Financial Future: Grow your savings with our company-matching 401(k) and optional Employee Stock Purchase Program.
• Associate Discount: Enjoy a 10% discount on arenaflex products and services.
• Trade Skills Development: Learn new trade skills with our Track to the Trades program.

Your Day at arenaflex

As a Customer Service Associate in our Tool Rental department, you'll be responsible for:

• Welcoming Customers: Greet customers and provide a warm, welcoming experience.
• Product Assistance: Help customers locate and select the right products and services for their needs.
• Merchandise Management: Down stock merchandise, process orders, and deliver accurate and timely results.
• Cross-Functional Training: Train in other areas of the store to ensure seamless customer service.
• Preparation and Guidance: Prepare merchandise for customer use and guide customers through shopping or checkout.
• Additional Duties: Complete other duties as assigned to ensure the success of our customers and team.

Key Responsibilities

* Welcome customers to arenaflex, answer questions, and deliver friendly and professional customer service.

• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Minimum Qualifications

* 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.

• 6 months of experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Preferred Qualifications

* 6 months of retail and/or customer service experience.

• Bi-lingual skills.
• Certification in a trade related to your department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Lowes Commitment to Growth and Teamwork

At arenaflex, we're committed to growth and teamwork, both within our stores and in the community. We strongly encourage bilingual, military, and veteran talent to apply and join our team. By embracing diversity and inclusion, we create a workplace where everyone can thrive and contribute to our mission.

Travel Requirements

This role does not require regular travel; however, you may need to travel occasionally to meetings, training, or to support neighboring stores.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

Lifting Methods

Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

About arenaflex

arenaflex Companies, Inc. is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, arenaflex operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., arenaflex supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit arenaflex.com.

arenaflex is an Equal Opportunity Employer

arenaflex administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Apply Now

Ready to join our team and make a difference in the lives of our customers? Apply now and become a part of the arenaflex family. Apply for this job