Experienced Seasonal Chat & Phone Tech Support/Customer Service Agent – Web & Cloud Application Support
At arenaflex, we're not just a customer service company – we're a team of passionate individuals who believe in creating memorable experiences for our customers and each other. With over 20 years of experience in hiring for customer support roles, we've perfected our application technology to benefit both our customers and our team members. As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be at the forefront of delivering exceptional support experiences that make a lasting impact.
Join the arenaflex Team and Unlock Your Potential
At arenaflex, we're committed to creating a work environment that's both challenging and rewarding. Our team members enjoy a range of benefits, including flexible scheduling, comprehensive training, and opportunities for career growth and development. Whether you're looking to gain valuable experience or simply want to make a difference in people's lives, we invite you to join our dynamic team.
Responsibilities:
As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be responsible for:
- Providing basic technical support via phone or chat to customers
- Working with a variety of customers to deliver exceptional support experiences
- Interacting and communicating effectively with customers to resolve their queries and concerns
- Providing a memorable and delightful experience for every customer interaction
- Collaborating with our team to ensure seamless support experiences across all channels
Work with Us and You'll Enjoy:
* Working from the comfort of your own home, with the flexibility to manage your schedule
- Access to state-of-the-art computer equipment and software
- A full-time schedule with the opportunity to become permanent
- Competitive hourly rate of $14/hour, with incentive opportunities to boost your earnings
- 100% paid training to ensure you're equipped with the skills and knowledge you need to succeed
- Opportunities for internal mobility and career growth, with 84% of our managers promoted from within
- Employee discounts and referral bonuses to help you save and earn more
- Access to our EverBetter wellness program to support your physical and mental well-being
Location Requirements:
To be eligible for this role, you must reside in one of the following states:
- Alabama
- Arkansas
- Florida
- Georgia
- Iowa
- Idaho
- Indiana
- Kansas
- Kentucky
- Louisiana
- Michigan
- Minnesota
- Missouri
- Mississippi
- North Carolina
- North Dakota
- Nebraska
- New Mexico
- Nevada
- Ohio
- Oklahoma
- Pennsylvania
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Virginia
- Wisconsin
- West Virginia
- Wyoming
Qualifications:
To succeed in this role, you'll need:
- A high school diploma or equivalent
- 18 years of age
- Flexibility to adapt to the needs of the business
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
Equipment and Internet Requirements:
To ensure you can perform your duties effectively, you'll need:
- A hardwired internet connection with a minimum speed of 5.0 Mbps Down/5.0 Mbps Up
- A working phone line (home phone or mobile)
- A dedicated workspace with a desk and ergonomic chair
- A noise/distraction-free environment to ensure you can focus on your work
About arenaflex
arenaflex is a global leader in the customer experience (CX) industry, with 170,000 associates across the globe. We're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. We believe that every action taken, no matter how small, has a significant impact on our work experiences, customers, teams, and friends. Our employees savor the small moments and celebrate the big wins with our clients and with each other.
Get to Know Us
Learn more about arenaflex and our commitment to creating memorable experiences at [www.arenaflex.com](http://www.arenaflex.com). Connect with us on Facebook, LinkedIn, and Twitter to stay up-to-date on the latest news and updates.
Equal Employment Opportunity
arenaflex is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. We forbid discrimination of all kinds, whether directed at associates, applicants, vendors, customers, or visitors.
Apply Now
Ready to join the arenaflex team and start making a difference? Apply now through our online application portal: Apply Job! Apply for this job