Experienced Customer Engineer – Cloud Infrastructure and Application Modernization at arenaflex

At arenaflex, we're revolutionizing the way businesses operate by harnessing the power of cloud computing. As a Customer Engineer, you'll play a pivotal role in helping our clients unlock the full potential of arenaflex's cutting-edge technology. With a strong focus on customer success, you'll work closely with technical Sales teams to differentiate arenaflex's offerings, develop cloud solutions, and troubleshoot technical issues. If you're passionate about cloud infrastructure, application modernization, and customer engagement, we want to hear from you.

About arenaflex

arenaflex is a global leader in cloud computing, empowering organizations to digitally transform their businesses and industries. With a presence in over 200 countries and territories, we deliver enterprise-grade solutions that leverage our cutting-edge technology. Our customers trust us as their partner to drive growth and solve their most critical business problems. At arenaflex, we're committed to creating an inclusive and respectful work environment where everyone has equal opportunities to succeed.

Job Summary

As a Customer Engineer, you'll be part of a diverse team of talented professionals working together to drive customer success. Your primary responsibilities will include:

• Partnering with technical Sales teams to differentiate arenaflex's offerings to customers
• Developing cloud solutions and architectures to solve business challenges
• Engaging with customers to understand their business and technical requirements
• Presenting solutions on arenaflex's cloud platform
• Troubleshooting technical questions and roadblocks
• Collaborating with product management to prioritize solutions impacting customer adoption
• Demonstrating and prototyping integrations in customer and partner environments
• Guiding customers through assessments of existing legacy application environments and providing recommendations on prioritization roadmaps for infrastructure and application modernization

Key Responsibilities

* Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop strategies to resolve technical blockers

• Share enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to arenaflex
• Work with arenaflex products to demonstrate and prototype integrations in customer and partner environments
• Guide customers through assessments of existing legacy application environments and provide recommendations on a prioritization roadmap for infrastructure and application modernization
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on arenaflex

Minimum Qualifications

* Bachelor's degree or equivalent practical experience

• 6 years of experience with cloud native architecture in a customer-facing or support role
• Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms
• Experience engaging with, and presenting to, technical stakeholders and executive leaders

Preferred Qualifications

* Experience in migrating applications and services to cloud platforms

• Experience with security concepts such as encryption, identity management, access control, attack vectors, and penetration testing
• Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers, and firewalls
• Experience prospecting, and building and maintaining customer relationships, along with building Greenfield territories in Enterprise accounts
• Ability to travel 25% of the time

Work Environment and Culture

At arenaflex, we're committed to creating a diverse and inclusive work environment where everyone has equal opportunities to succeed. Our hybrid workplace includes remote and in-office roles, with locations in Atlanta, GA, USA; Miami, FL, USA; Durham, NC, USA; Raleigh, NC, USA; and Reston, VA, USA. We offer a range of benefits, including competitive salary, bonus, equity, and benefits. Our salary ranges are determined by role, level, and location, and we're proud to be an equal opportunity workplace and an affirmative action employer.

Compensation and Benefits

The US base salary range for this full-time position is $122,000-$180,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location, and we're committed to providing a competitive compensation package that reflects your skills, experience, and qualifications. In addition to a competitive salary, we offer a range of benefits, including:

• Comprehensive health insurance
• Retirement savings plan
• Paid time off
• Flexible work arrangements
• Professional development opportunities
• Access to cutting-edge technology and tools
• Collaborative and inclusive work environment

How to Apply

If you're passionate about cloud infrastructure, application modernization, and customer engagement, we want to hear from you. Please submit your application, including your resume and a cover letter, through our website. We can't wait to hear from you and explore how you can contribute to our mission to empower businesses to digitally transform their industries.

Equal Employment Opportunity

arenaflex is an equal opportunity employer and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also arenaflex's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form. Apply Job! Apply for this job