Senior Director, P&O – Field Experience

Job Description:

• Serve as the communication conduit between the field and all P&O Departments
• Represent the voice of the field and work collaboratively to design people strategies and holistic programs/solutions cross-functionally
• Establish long term vision, road map, people strategies and tactics to deliver best in class P&O programs/solutions to VCA Field Associates
• Partner with field leaders and P&O COEs designing 'Fit-for-Veterinary Services' programs/solutions and implementing those programs/solutions in the field
• Support, train, and coach business leaders on the execution of P&O initiatives and signature processes
• Collaborate with COEs and Corporate Affairs to build effective communication and change management plans
• Analyze P&O trends and metrics to develop targeted people programs/solutions
• Provide day-to-day guidance to leaders on programs listed above
• Develop people strategies and career development plans with Sr. Leaders

Requirements:

• Bachelor’s diploma or equivalent
• 10+ years’ experience in HR Generalist role or related with business experience showing increasing responsibility
• Candidates with equivalent operational experience with a track record of strong people outcomes also considered
• Experience in service, retail or hospitality businesses (multi-unit and people services businesses), preferred
• Understanding of business processes and an ability to influence business leaders to bring innovation and transformation to the organization beyond P&O
• Ability to quickly build partnerships across multiple levels of the organization
• Ability to leverage knowledge in areas of talent management, talent acquisition, learning and development, associate engagement, total rewards, and organizational design and development
• Strong collaboration skills and ability to influence without authority
• Ability to plan and organize quickly with a combined focus on customer delivery and informing
• Experience and expertise in change management, project management and continuous improvement with a strong focus on detail on follow through.

Benefits:

• medical
• dental
• vision
• paid vacation/sick days
• 401(k)
• generous employee pet discounts

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