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[Remote] Mortgage Loan Processor, NEO Home Loans

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Better is an AI-native platform revolutionizing home finance to make the process faster and more transparent. At NEO Home Loans, the Mortgage Loan Processor will manage the end-to-end processing of mortgage loan applications, ensuring accuracy and compliance while providing excellent client support.

Responsibilities

  • Manage the end-to-end processing of mortgage loan applications, ensuring all necessary documents are collected and reviewed for accuracy
  • Collaborate with loan officers, underwriters, and processors to facilitate a smooth and efficient application process
  • Oversee the organization and maintenance of loan files, ensuring compliance with regulatory standards and company policies
  • Verify and validate all required documents and information provided by clients
  • Act as a primary point of contact for clients, providing updates on the status of their loan applications
  • Address client inquiries and concerns in a timely and professional manner
  • Collaborate with internal teams, including underwriting, processing, and closing departments, to ensure a coordinated and efficient workflow
  • Communicate with external stakeholders, such as real estate agents and title companies, to coordinate the closing process
  • Ensure compliance with industry regulations, company policies, and loan program guidelines
  • Conduct quality assurance checks to minimize errors and ensure accuracy in loan documentation
  • Monitor and manage the loan pipeline to track the progress of applications and meet closing deadlines
  • Provide regular updates to all relevant parties on the status of loans in process
  • Proactively identify and address issues or challenges that may arise during the loan application process
  • Work with internal teams to find solutions and ensure a positive client experience
  • Provide administrative support to loan officers and other team members as needed
  • Assist in maintaining accurate and up-to-date records in the loan management system

Skills

  • Bachelor's degree in business, finance, or a related field
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal skills
  • Detail-oriented with a focus on accuracy
  • Familiarity with mortgage software and documentation tools
  • Previous experience in mortgage lending operations or loan coordination is preferred

Benefits

  • Performance-driven compensation
  • Comprehensive, flexible health benefits
  • Financial wellbeing & long-term support
  • Time to recharge
  • Support for families
  • Holistic wellbeing support
  • Flexibility in how you work and live
  • Daily perks that make work better
  • An exceptional NYC office experience

Company Overview

  • Better Home & Finance Holding Company (NASDAQ: BETR; BETRW) is the first AI-native mortgage and home equity finance platform, and first fintech to fund more than $100B in loan volume. It was founded in 2016, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://better.com.

Company H1B Sponsorship

  • Better has a track record of offering H1B sponsorships, with 2 in 2024. Please note that this does not guarantee sponsorship for this specific role.

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