Experienced Customer Service Coordinator – Patient Care and Front Office Operations

At arenaflex, we are dedicated to delivering exceptional patient care and experiences in a fast-paced and dynamic environment. As a key member of our team, the Experienced Customer Service Coordinator – Patient Care and Front Office Operations will play a vital role in promoting a high level of customer satisfaction, ensuring accurate and timely billing information, and processing appointments. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Job Summary:

As a Customer Service Coordinator, you will provide personal care assistance to patients under the direction of licensed personnel and Administrative Coordinator. You will promote a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. You will maintain accurate and timely billing information and process appointments. You will also be responsible for performing direct patient care duties as assigned under the direction of licensed personnel and physician. This is a full-time position working days in our NE Trumann Oh facility.

Responsibilities:

* Performs direct patient care duties as assigned under the direction of licensed personnel and physician, ensuring the highest level of patient care and satisfaction.

• Provides direction and leadership in the clinic/front office operations by coordinating activities through excellent organizational and time management skills, promoting a smooth and efficient workflow.
• Assists in the development and implementation of standard operating procedures for the clinic and front office, providing training as appropriate to implement such change revision, and ensuring compliance with departmental and corporate policies and procedures.
• Provides for patient safety, adhering to arenaflex's safety protocols and guidelines.
• Completes assigned goals, prioritizing tasks and managing time effectively to meet deadlines and achieve objectives.

Requirements, Preferences, and Experience:

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Education:

+ Preferred: Associate's Degree + Minimum: High School Diploma

Skills:

+ Excellent communication skills, both written and verbal, to achieve high productivity and efficiency. + Ability to write legibly and record information accurately as necessary to perform job duties. + Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. + Proficiency in MS Word and other Microsoft Office applications.

Experience:

+ Preferred: 3 years experience in oncology or clinical office work, with knowledge of medical terminology. + Minimum: 3 years experience in oncology or clinical office work, with knowledge of medical terminology.

Special Skills:

+ Preferred: Experience with EMR and Clinical Trial Management System. + Minimum: Computer skills, including MS Word, and excellent organizational skills.

About arenaflex:

At arenaflex, we are committed to delivering exceptional patient care and experiences in a fast-paced and dynamic environment. Our team of dedicated professionals is passionate about making a difference in the lives of our patients and their families. We are proud to offer a competitive compensation and benefits package, including:

Competitive salaries

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Paid vacation/time off

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Continuing education opportunities

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Generous retirement plan

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Health insurance, including dental and vision

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Sick leave

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Service awards

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Free parking

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Short-term disability

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Life insurance

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Health care and dependent care spending accounts

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Education assistance/continuing education

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Employee referral program

Work Environment and Company Culture:

arenaflex is a dynamic and supportive work environment that values teamwork, innovation, and excellence. Our team is passionate about delivering exceptional patient care and experiences, and we are committed to creating a positive and inclusive work culture. As a Customer Service Coordinator, you will have the opportunity to work with a talented and dedicated team of professionals who share your passion for delivering exceptional patient care and experiences.

How to Apply:

If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [arenaflex careers website]. We look forward to hearing from you!

Equal Employment Opportunity:

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a positive and inclusive work culture that values diversity, equity, and inclusion.

Note:

arenaflex is a [insert company type] with a strong commitment to delivering exceptional patient care and experiences. We are proud to offer a competitive compensation and benefits package, including [insert benefits]. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Apply for this job