Customer Service Representative - Luxury Retail – Remote USA at arenaflex

Are you ready to ignite your career and bring humanity to business? As a Customer Service Representative - Luxury Retail working remotely for arenaflex, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences. If you're a fashion enthusiast with a passion for personalized service, we want to hear from you!

About arenaflex

arenaflex is a leading provider of customer experience solutions, dedicated to making customers happy since 1982. We're proud to be an award-winning employer, with a Great Place to Work certification in the United States. Our team of over 40,000 employees worldwide is committed to delivering exceptional customer experiences powered by our combination of humanity and technology.

Our Culture

At arenaflex, we believe that our employees are the spark that brightens days and ignites careers. We're committed to creating a supportive and inclusive culture that values diversity, equity, and inclusion. Our team is guided by our company values, which prioritize empathy, integrity, and innovation. We're a global community of curious lifelong learners, and we're passionate about giving back to our communities.

Your Role

As a Customer Service Representative - Luxury Retail, you'll be the face of arenaflex, providing exceptional service to customers of an iconic global luxury retail brand. You'll be responsible for:

• Answering incoming communications from customers
• Conducting research to provide answers for customers to resolve their issues
• Making recommendations of products or services to close sales
• Providing white glove treatment to resolve issues and exceed customer expectations

What You Bring to the Role

* An appreciation for high fashion brands and haute couture

• 1 year or more of customer service experience
• 1 year or more post-secondary education OR 2 years equivalent work experience
• Ability to recognize and solve problems of mid-to-high level customer service issues
• Computer experience
• High-speed internet (> 15 mbps)
• A USB wired headset (or a compatible headset)
• A smartphone or another device that runs IOS or Android (iPad, etc.) for daily log-in

What You Can Expect

* Supportive of your career and professional development

• An inclusive culture and community-minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Base wage starting at $16 per hour plus performance bonus opportunities
• A healthy benefits package based on your position, including PTO, tuition reimbursement, health and wellness incentives

Visit our benefits page at www.hellottecbenefits.com for more information.

Your Career Growth

At arenaflex, we're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled coaching, to 1000s of free courses to support your career growth, we're invested in your success. And, we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers.

Your Team

You'll report to a Team Lead and contribute to the success of the customer experience and the overall success of the team. Our TTEC work-from-home team has 40 preferred residency states, and we're committed to creating a supportive and inclusive environment that values diversity, equity, and inclusion.

About arenaflex

arenaflex is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

How to Apply

If you're ready to ignite your career and bring humanity to business, apply now! Visit our job registration page at https://remotejobs.trendingnewsgo.com/register-candidate/ to submit your application. We can't wait to hear from you! Apply for this job