Experienced Customer Development Manager – Driving Growth and Partnerships at arenaflex

About arenaflex

arenaflex is a leading provider of innovative solutions in the beverage industry, dedicated to delivering exceptional customer experiences and driving growth through strategic partnerships. With a strong presence in the market, arenaflex is committed to fostering a culture of collaboration, innovation, and excellence. As a Customer Development Manager at arenaflex, you will play a pivotal role in shaping the future of our business and driving success through customer-centric initiatives.

Job Summary

We are seeking an experienced Customer Development Manager to join our team at arenaflex. As a key member of our customer development team, you will be responsible for driving alignment and simplification across our retail customers, suppliers, and internal account teams. Your primary objective will be to create and deliver actionable insights and recommendations based on a variety of data sources, ensuring that our vendor programs are executed effectively in the field. If you are a results-driven professional with a passion for analytics and customer development, we encourage you to apply for this exciting opportunity.

Key Responsibilities

As a Customer Development Manager at arenaflex, you will be responsible for:

• Creating and Delivering Insights and Recommendations: Develop and deliver actionable insights and recommendations using various data sources, including Point of Sale (POS) data, syndicated data from sources like Nielsen and IRI, and account-specific databases.
• Monitoring Field Execution of Vendor Programs: Stay informed of the field execution of vendor programs and ensure that our vendor programs are executed effectively in the field.
• Staying Informed of Analytic Best Practices: Stay abreast of analytic best practices across the industry and provide valuable information that aligns with our sales, margin, and market development goals.
• Analyzing and Reporting Data: Analyze and report data to identify issues, trends, or exceptions, and track category performance including sales, profits, margins, and market share.
• Developing and Communicating Performance Metrics: Develop, communicate, execute, and monitor performance metrics and goals, and ensure that suppliers are engaged in continuous improvement initiatives.
• Creating Effective Reports: Create and deliver effective reports using POS data and syndicated data, and analyze supply chain to evaluate and recommend supplier performance.
• Understanding and Applying Customer Insights: Understand and apply customer, consumer, and industry insights using market research data, and ensure superior client satisfaction through deep analytics and team problem-solving.

Requirements

To be successful in this role, you will need:

• Bachelor's Degree and Experience in the CPG Sector: A Bachelor's Degree and experience within the Consumer Packaged Goods (CPG) sector, with a preference for the Adult Beverage industry.
• Understanding of National Chain Sales, Retail, and Distributor Operations: A deep understanding of National Chain Sales, Retail, and Distributor operations, including category management principles and shopper/consumer insights.
• Assertive Leadership and Decision-Making Skills: Assertive leadership and decision-making skills with high energy, and the ability to collaborate with external retail customers and key suppliers.
• Analytical and Problem-Solving Skills: Excellent analytical, problem-solving, decision-making, and quantitative analysis skills, with a strong foundation in business fundamentals and business finance.
• Intermediate to Advanced Knowledge of Excel and PowerPoint: Intermediate to advanced knowledge of Excel and PowerPoint, with experience in creating and delivering effective reports.

Nice-to-Haves

While not required, the following skills and experiences are highly desirable:

• Experience in the Adult Beverage Industry: Experience in the Adult Beverage industry, with a deep understanding of the market and its trends.
• Familiarity with Market Research Methodologies: Familiarity with market research methodologies, including the ability to collect and analyze data to inform business decisions.
• Collaboration with External Retail Customers and Key Suppliers: The ability to collaborate with external retail customers and key suppliers to drive growth and improve performance.

Benefits

arenaflex offers a comprehensive benefits package, including:

• Comprehensive Medical and Prescription Drug Coverage: Comprehensive medical and prescription drug coverage, including dental and vision plans.
• Tax-Saving Flexible Spending Accounts: Tax-saving Flexible Spending Accounts, including disability coverage and life insurance plans.
• 401(k) Plan: A 401(k) plan, including tuition reimbursement and wellness program.
• Parental Leave: Parental leave, including vacation accrual and paid sick leave.

How to Apply

If you are a motivated and results-driven professional with a passion for customer development and analytics, we encourage you to apply for this exciting opportunity. Please visit our website at [insert link] to learn more about arenaflex and our culture, and to submit your application. Apply for this job