MedVA (Appointment Scheduling & Insurance Verification)
Overview
Work Setup: 100% Remote (Work From Home) Compensation: $6/hour (Weekly Payouts) This role is perfect for a skilled Medical Virtual Assistant who thrives in a fast-paced clinical setting, enjoys multitasking, and is ready to make a real impact on patient care. You’ll be working closely with the client’s established team and supporting day-to-day clinic operations remotely.
Key Responsibilities
- Manage patient appointment scheduling with precision and care
- Conduct insurance and balance verification
- Handle patient referrals and outbound communications
- Support EMR documentation and updates using Athena Health
- Maintain camera-on visibility during working hours for real-time collaboration
- Communicate clearly and empathetically with patients (often parents)
Qualifications / Skills
- At least 1 year of Medical VA experience in a clinical or scheduling role
- Proficiency in Athena Health EMR (required)
- Excellent English communication skills clear, patient, and professional
- Strong multitasking and time management skills
- Detail-oriented, dependable, and quick to learn new processes
- HIPAA-compliant and experienced in remote healthcare environments
Work Setup / Schedule
- Remote / Work-from-Home
- 30 hours per week (Part-Time), with potential to increase to 40 hours
- Eastern Time Zone alignment
- Camera-On policy during working hours
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