[Remote] Contract Manager (Public Sector & Commercial Renewals)

Note: The job is a remote job and is open to candidates in USA. Everbridge is a global leader in critical event management, helping enterprises and government organizations manage critical events. The Contract Manager will oversee contracting support for U.S. State & Local Government opportunities, manage RFP responses, and improve contracting processes.

Responsibilities

• Drafting, reviewing, redlining, and negotiating a variety of agreements (MSAs, NDAs, DPAs, SOWs, SaaS agreements)
• Review, negotiate, and manage SLED agreements from intake through signature (customer terms, award documents, exhibits/addenda, and required forms)
• Identify and drive resolution of common public-sector issues (required clauses, certifications, insurance, data/privacy/security requirements), partnering with internal stakeholders as needed
• Help develop and standardize SLED contracting playbooks, templates, and intake/triage processes to reduce cycle time and improve consistency
• Own the Legal portion of RFP/RFI responses: intake, project planning, deadline management, drafting legal responses, and coordinating cross-functional inputs
• Build and maintain reusable response assets (standard language, “must-have” exceptions, review checklists) and continuously improve the RFP Legal response process
• Support the channel sales team by negotiating reseller agreements and resolving issues that arise when selling to end-customers
• Support renewal execution by triaging customer terms at renewal, resolving PO vs. quote conflicts, and ensuring clean documentation and order mechanics
• Provide guidance on renewal mechanics (auto-renewal language, notice timing, short extensions/bridge language, and common renewal exceptions requiring approvals)
• Develop and improve renewal workflows (templates, approval paths, escalation rules, and “renewal hygiene” practices) with Legal Ops and cross-functional partners
• Contribute to other Legal team priorities within scope, which may include insurance program administration/support (e.g., certificates, contracting-related insurance questions, coordination with brokers) and intellectual property support (e.g., intake/coordination for trademarks, basic IP terms triage, and routing to counsel as appropriate)
• Take on other Legal operational responsibilities to help keep work moving and improve team scalability

Skills

• Experience supporting public sector contracting (SLED) and comfort navigating procurement-driven customer terms
• Experience supporting RFP responses, including drafting legal sections and managing deadlines across stakeholders
• Working knowledge of renewal contracting workflows (auto-renewal, notice, PO term conflicts, order/quote mechanics)
• Demonstrated ability to build and improve process (templates, playbooks, workflows, intake/triage)
• Strong project management, attention to detail, and clear, practical communication skills
• Familiarity with common SLED procurement vehicles and post-award modifications
• Experience improving contracting operations (playbooks, clause libraries, CLM/intake workflows)
• Understanding of revenue impact, deal structure, pricing terms
• Experience with CLM platforms (e.g. Salesforce)
• Familiarity with AI-enabled tools for contract review, redlining, and workflow automation
• Strong working knowledge of Microsoft 365, collaboration tools (e.g. Slack), document tools (e.g. Adobe), and the ability to quickly learn and adapt to new legal tech and workflow automation tools
• Experience supporting channel sales with a working knowledge of channel sales model, as well as negotiating reseller and distributor - var agreements

Benefits

• Healthcare
• Dental
• Parental planning
• Mental health benefits
• Disability income benefits
• Life and AD&D insurance
• A 401(k) plan and match
• Paid time off
• Fitness reimbursements

Company Overview

• Everbridge is a national public warning solutions company that provides an event management platform to help government organizations. It was founded in 2002, and is headquartered in Burlington, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is https://www.everbridge.com.

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