Consultant II, Domestic Relocation
Job Description:
- Maintain an assigned caseload, while delivering impeccable customer service to external and internal customers.
- Provide primary coordination for all phases of relocation activities on behalf of client as outlined in contractual agreement.
- Demonstrates knowledge of Cartus' products and services in all interactions with client and customer.
- Recognize and identify cross-selling opportunities based on transferees needs to generate new sources of revenue.
- Ensure data integrity in all Cartus systems.
- Maintain compliance with Cartus' corporate policies, programs, and standards.
- Ensure that supplier partners perform all necessary tasks related to the sale and closing of each property.
- Establish effective working relationship with Network and Non-Network brokers in implementation of primary functions.
- Coordinate ordering, review, analysis of agent prepared BMAs and property action plans.
- Serve as an objective real estate subject matter expert and resource to internal and external customers.
Requirements:
- College degree or equivalent preferred
- Two plus years prior relocation or real estate experience with home sale closings
- Two years Customer service experience
- Influential verbal and written communication skills
- Strong organizational and analytical skills
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