Membership Director – Digital Marketing, Communications Boards

Job Description:

• You’ll be at the front line of our growth—being a part of the connections we build with senior decision-makers and bringing the right people to the table for powerful, peer-driven conversations within our membership communities.
• You will lead one of our Digital Marketing & Communications Boards, either the Social Media Board or new AEO Board (AI search & discoverability) supporting senior leaders at the world’s largest companies.
• You’ll guide peer conversations on social media and/or AEO, SEO, AI search and discoverability.
• Research cutting-edge business issues to develop relevant discussion topics and facilitate valuable dialogue among senior leaders.
• Lead, facilitate, and guide complex, high-level discussions via group conference calls, 1-on-1 member connections, in-person Board Meetings, and Fast Feedback email conversations that highlight the big ideas and drive actionable outcomes for members.
• Build deep professional and personal relationships with the members you serve by understanding what matters to them, so you can guide the conversation where it's most meaningful, relevant, and valuable.
• Defend the integrity of the community by helping to enforce confidentiality and membership qualification standards for Board members.
• Partner with Member Operations to ensure members are provided with outstanding service, infrastructure, and a supportive culture.
• Manage membership account health to secure annual renewals.

Requirements:

• Stellar communication skills in all forms: Written, in person, on stage, on the phone, and in social media.
• A comfortable and natural leader of a group who can take charge of a room.
• Quickly connects with executives on a personal and professional level.
• Experienced moderator and facilitator who can lead peer-to-peer discussions for executives without it being about you.
• Intellectually curious: Thrive in an ideas-oriented environment working with sophisticated content, issues, policies, and ideas.
• Similar experience with (a) work focused on content, policy, or issues; or (b) experience as a membership leader, community manager, moderator, or facilitator.
• Experience with senior executives at large companies in a professional context: Has worked directly with Fortune 1000 executives (CXO, VP, Director) as an employee, consultant, or vendor.
• Experience that demonstrates your ability to master and develop deep subject matter expertise on complex business topics -- advanced degree preferred.

Benefits:

• Health insurance
• 401(k) matching
• Flexible Paid Time Off Policy
• 12 paid company holidays
• Summer Hours to help you recharge
• Comprehensive group benefits including health, dental vision, and flexible spending accounts

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