Product owner – Duke Energy Mobile App

About the position More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Position Summary: The Product Owner defines, delivers, and manages the lifecycle of products in a product portfolio. Leads the product team(s) developing the product(s). This position may be involved in the funding management and budgeting processes for the products and / or portfolio.

Responsibilities

• Define, maintain, and communicate the product roadmap, with an emphasis on mobile app features and enhancements
• Build, groom, and prioritize the product backlog using Jira, continuously managing expectations with key stakeholders, including senior leadership
• Demonstrate strong agile maturity by managing sprint planning and actively participating in all relevant agile ceremonies (sprint reviews, backlog refinement, retrospectives, etc.)
• Work closely with development teams to ensure stories are well-defined, estimated, and ready for delivery
• Develop a deep understanding of customer, worker, and user needs, particularly within mobile and digital experiences
• Gather market and user feedback through customer interactions, usability testing, focus groups, and industry research to support ongoing and future development
• Write clear and detailed functional specifications, user stories, acceptance criteria, and product documentation
• Collaborate closely with cross-functional teams including developers, designers, analysts, and business partners to implement and deliver new products and features
• Effectively manage multiple priorities and initiatives simultaneously with effective decision making to maintain delivery timelines
• Demonstrates strong analytical and critical thinking skills through the product life cycle to ask challenging questions during dependency planning, PI planning, backlog refinement and throughout development
• Partner with stakeholders across the organization to support vision, strategy alignment, tactical execution, and measurement
• Communicate roadmap milestones, delivery timelines, and progress updates internally with key stakeholders

Requirements

• Bachelor’s degree in Marketing, Computer Science, Engineering or Other Related Degree
• In addition to required degree, four (4) or more years related work experience
• In lieu of Bachelor’s degree(s) AND four (4) or more years related work experience listed above, High School/GED AND eight (8) or more years related work experience
• Highly collaborative, with the ability to work effectively across teams and disciplines
• Strong communication skills, including the ability to explain complex concepts to product development teams
• Demonstrated interest in technology and mobile products , with a focus on continuous improvement
• Ability to be self-directed, organized, and proactive while managing multiple workstreams
• Solid understanding of the SDLC and experience working in an agile environment with bi-weekly releases
• Experience operating in a KPI-driven environment , using metrics to track progress and outcomes

Nice-to-haves

• Mobile application product experience strongly preferred
• Experience working as a Product Owner in a well-established agile environment
• Hands-on experience using Jira for backlog management, sprint planning, and reporting
• 5 or more years working in utility industry
• Experience as a Product Analyst
• Agile Product Owner certification
• "Black Belt" Six Sigma certification
• Experience with Jira
• Experience with relevant new product or technology development experience working in a fast-paced environment
• Experience with teams developing and shipping software
• Experience with working on Push notifications

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