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Business Analyst, Junior Product Owner

Work from home Full-time role Hiring

Job Description:

  • Collaborate effectively across the Zelle product line, working closely with Senior Business Analysts and Product Managers to support the end-to-end delivery of Zelle payments products.
  • Partner with cross-functional Engineering teams across the US to initiate and support the build of Form3's Zelle gateway, translating product vision into actionable requirements.
  • Become a Subject Matter Expert on Form3's Zelle products, offering guidance and clarity to both internal teams and external stakeholders.
  • Analyse the impact of product changes and enhancements quickly and effectively, shaping and documenting requirements to support continuous improvement.
  • Take full ownership of certain tasks within the team, such as writing user stories, defining acceptance criteria, creating functional features and non-functional specifications, and analysing data.
  • Develop a high-level understanding of the overall US product line and underlying platform architecture to further inform decision-making and prioritisation.

Requirements:

  • 2 years' experience in a Business Analyst or Junior Product Owner role.
  • Previous experience working on Zelle products, with demonstrated understanding of how Zelle differs to other US payment schemes.
  • Proven ability in writing user stories, defining acceptance criteria, and creating functional features and non-functional specifications.
  • Technical experience working with API and cloud-based product offerings.
  • Hands-on experience with data analysis and presenting insights to a wide range of internal and external stakeholders.
  • Sound understanding of the full product development lifecycle.
  • Excellent stakeholder management and communication skills, with the ability to collaborate effectively across multiple internal teams, particularly within Engineering.
  • Ability to operate effectively in a fast-paced, high-growth environment.

Benefits:

  • Health insurance
  • Retirement plans
  • Professional development opportunities

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