Warranty Claims Specialist

• *Overview** Join our dynamic team as a Warranty Claims Specialist and become a vital part of our commitment to delivering exceptional service and accurate claims processing. In this role, you will manage warranty claim submissions, verify insurance coverage, and ensure all documentation aligns with industry standards. Your energetic approach will help streamline processes, resolve claims efficiently, and support our mission to provide outstanding customer satisfaction. This position offers an exciting opportunity to apply your organizational skills and medical knowledge in a fast-paced environment dedicated to excellence.

• *Responsibilities
• Review and process warranty claims related to medical devices or equipment, ensuring accuracy and completeness of all documentation.
• Verify insurance coverage, including Medicare, Workers’ Compensation law, and other applicable insurance policies, to determine claim eligibility.
• Maintain detailed medical records and documentation, including medical terminology, ICD-9/ICD-10 coding, CPT coding, HCPCS codes, and other relevant medical billing information.
• File and organize claims electronically and physically using established filing systems and financial software to ensure quick retrieval and compliance.
• Collaborate with healthcare providers, insurance companies, and internal teams to resolve discrepancies or denied claims promptly.
• Stay updated on industry regulations such as ICD coding standards, DRG (Diagnosis-Related Group), and medical billing practices to ensure compliance.
• Assist with audit preparations by maintaining accurate records of all warranty claims and related correspondence.
• *Experience
• Previous clerical experience in a healthcare or insurance setting is highly preferred.
• Strong organizational skills with the ability to manage multiple claims simultaneously while maintaining attention to detail.
• Familiarity with medical documentation procedures, medical terminology, ICD-9/ICD-10 coding systems, CPT coding, HCPCS codes, and medical billing processes.
• Experience working with financial software or electronic health record systems is advantageous.
• Knowledge of Workers’ Compensation law and Medicare regulations will enhance your ability to process claims efficiently.
• Excellent communication skills for liaising with healthcare providers, insurance representatives, and internal teams effectively. Embark on a rewarding career where your expertise makes a real difference! We are dedicated to fostering an inclusive environment that values your skills and encourages professional growth in the vital field of warranty claims management.

Pay: $24.69 - $29.73 per hour

Benefits

• 401(k)
• Health insurance
• Paid time off

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