Technical Support Champion – Flexible, Contract Role
Job Description:
- Help customers get set up with our product and get the most value out of it
- Support existing customers and build processes for future scaling
- Collaborate with peers to support the next 10,000 customers
Requirements:
- Entry-mid level role
- You absolutely love helping people and solving problems together
- You are passionate about web development
- You are organized & pay close attention to detail
- You are familiar with Memberstack
- You can troubleshoot your way through a web development problem
- Effective and empathetic writing + communication skills in English
- Strong understanding of web development fundamentals
- Basic-Intermediate understanding of HTML and CSS
- Basic understanding of JavaScript
- Proficient in building HTML/CSS websites from scratch
- Experience working with Webflow
- Experience with Zapier and/or Integromate
- Nice-to-have: Squarespace, Duda, etc.
Benefits:
- Flexible, contracting role (10–20 hrs per week)
- 100% remote and flexible
- Work with a team that is invested in your success
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