(1099 Contract) Nonprofit Salesforce Consultant: Business Analyst
Description:
- Provide Salesforce system administration, design, and optimization services within managed service contract standards and SLAs.
- Educate, guide, and empower nonprofit clients on system use and ownership.
- Plan activities from requirements gathering through solution design using project management tools and delivery methodologies.
- Design and implement Salesforce solutions that align with client business processes and system needs.
- Facilitate client needs assessment through user story collection, grooming, and prioritization.
- Configure Salesforce using declarative tools such as custom fields, objects, layouts, views, reports, dashboards, and automation.
- Support validation testing and user acceptance testing.
- Maintain data integrity, hygiene, and security across client systems.
- Create documentation that helps clients understand and manage their Salesforce systems.
- Select and implement third-party applications as needed, and lead data mapping efforts during design and implementation.
- Mentor junior consultants and new hires on project work.
- Assist Sales and Services teams with implementation estimates and identify new client opportunities.
Requirements:
- 1–6 years of experience as a Business Analyst or Salesforce Consultant.
- Hands-on experience with Salesforce implementations.
- Experience with Experience Cloud and/or Agentforce Nonprofit/NPC preferred.
- Current working knowledge of recent Salesforce for Nonprofits releases and roadmap.
- Ability to solve automation requirements using Flow.
- Excellent verbal and written communication skills, including the ability to explain technical concepts to non-technical audiences.
- Ability to manage multiple project assignments at the same time.
- Creative and analytical problem-solving mindset with a focus on customer needs.
- Understanding of nonprofit business processes and complexities.
- Salesforce certifications such as Experience Cloud, Agentforce Nonprofit, and/or Agentforce Specialist preferred.
- Previous experience as a Salesforce for Nonprofit consultant preferred.
- Experience managing projects or participating in technical and cross-functional projects preferred.
Benefits:
- Part-time 1099 contract position.
- Remote work arrangement.
- Opportunity to work with nonprofit and progressive organizations on mission-driven technology projects.
- Work on a team committed to professional mentorship and client empowerment.
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