Instructional Designer, School of Live

About the position Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com . Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE ROLE The Instructional Designer, School of Live is a skilled learning and development professional, passionate about creating high-impact, engaging learning experiences. This role reports to the Instructional Design Manager. They are responsible for designing, developing, and continuously improving learning content. It’s important that this person can apply adult learning theory/models, best practices, and trends, while maintaining knowledge of cutting-edge approaches in order to drive lasting impact aligned with our business needs. They collaborate with subject matter experts and stakeholders to design programs, create engaging materials, and ensure program delivery is well supported to drive measurable outcomes. This role supports the Instructional Design Manager and works collaboratively with program/divisional SMEs to deliver timely and scalable learning solutions for a global organization.

Responsibilities

• Applies subject matter expertise in instructional design, aligned with research-based, contemporary adult learning theories, methods, and practices, all with a focus on creating engaging and inclusive learning experiences across varied learner groups
• Ideates with the team on the appropriate learning solutions, design, and technologies to serve a global audience
• Creates instructional materials/media (storyboards, facilitator guides, presentation decks), and leverages storytelling skills to translate ideas into scripted, interactive/immersive learning content across varied delivery methods (instructor-led training, video production, e-learning, performance support, etc.)
• Integrates objective-aligned learning checks and engagement strategies to verify comprehension, reinforce key concepts, and drive real-world application
• Uses surveys and other assessment methods to evaluate the quality and effectiveness of the learning experience, and identify opportunities for improvement
• Updates and maintains School of Live training content and learning libraries based on guidance from School of Live leadership
• Works with various stakeholders and SMEs across the business to ensure content meets learning objectives and accurately reflects Live Nation culture, business, and priorities
• Maintains the Live Nation branding; works with the Instructional Design Manager and Graphic Designer to ensure visual consistency across all School of Live content
• Applies feedback and evaluation methods to continuously improve learning programs and inform future content development

Requirements

• Minimum of 3 - 5 years’ experience with instructional design in a variety of modalities (in-person, virtual, eLearning, micro-learning etc.) for complex businesses with a wide spectrum of employee types (i.e. from entry-level to executive).
• Bachelor’s degree in Instructional Design or related discipline. Ideal candidate will have specialization in Instructional Systems Design or Educational Technology.
• Knowledge in instructional design, learning & development models, and adult learning theory with the ability to apply modern learning techniques.
• Proven work experience in instructional and graphic design (portfolio work preferred).
• Knowledge of Adobe Creative programs, Articulate, Microsoft 365 (Excel, Word, PowerPoint, etc.), Zoom, and learning management systems (LMS)
• Exceptional presentation skills effective for/with a variety of audiences. Ability to present a clear, thorough content strategy to various audiences and articulate how this approach supports the learning objectives.
• Ability to consult with diverse stakeholders and SMEs within a broad, decentralized business.
• Organized and strong communicator (written and verbal).
• Can thrive while working virtually, collaboratively and independently, as part of a decentralized organization and hybrid team
• Brings a positive attitude and a desire to be part of a hard-working and high-impact team

Nice-to-haves

• Experience in entertainment, live music, or related industry
• Advanced degree a plus
• Digital learning software experience (i.e. Articulate, Captivate, etc.) and learning animation software knowledge
• Experience with learning management (LMS) software/applications

Benefits

• HEALTH : Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF : Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH : 401(k) program with company match, stock reimbursement program
• FAMILY : New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
• CAREER : Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS : Volunteer time off, crowdfunding match

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