Experienced Data Entry Specialist – Customer Service and Operations Support
At arenaflex, we're a leading Development and Construction firm that has earned its reputation by building with integrity and quality since 1987. Our commitment to excellence is reflected in the quality of services we provide throughout the construction process, which is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. We pride ourselves on offering flexibility in Delivery Methods for all phases of the work, allowing us to adapt to each unique situation and phase.
As a data entry specialist at arenaflex, you'll be part of a functional team that focuses on getting things right the first time around. You'll work independently, with minimal supervision, to read our work orders, shipping orders, and other customer service documents, and enter data from them into our computer systems. Your job is integral to the smooth operating of our company, as you verify the information before you enter it, and you key it in so it is consistent in format.
About arenaflex
arenaflex is a respected Development and Construction firm in the Tri-State area, known for our commitment to quality and integrity. We offer a unique work environment that values innovation, teamwork, and accountability. Our employees are champions of results-oriented, customer-centric, and fun culture. We believe in providing various health and financial benefits, learning and growth opportunities, competitive salary compensation, rewarding bonus programs, and a wide range of work-life benefits designed to make your life easier.
Job Responsibilities
As a data entry specialist at arenaflex, your key responsibilities will include:
* Reading customer and shipping orders submitted in person, via the print catalog, and online; deciphering handwriting that can be hard to read
* Keying data into specific Microsoft Excel fields (much of the work for the online orders should already be done for you); 10 percent of orders tend to be in person, 15 percent via catalog, and the rest online
* Reading and keying in data from other source documents
* Verifying that the data is accurate before you enter it
* Ensuring that data is consistent throughout the system (example: if a customer has moved to a new address, you would check that the new address is in other pertinent places in the system)
* Reporting any data errors or anomalies to your supervisor
* Keeping accurate and updated logs of ongoing work
* Performing filing, copying, and other administrative duties for about three hours per day; expect to spend about five hours daily on data entry keying
Qualifications
To be successful in this role, you'll need:
* Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
* Reading comprehension
* Critical thinking
* Organization
* Good communication skills
* Patience for repetitive work
Preferred Qualifications
While not required, we prefer candidates with:
* Reading knowledge of English (about 5 to 10 percent of our orders are also in Spanish)
* One to two years of experience with data entry and/or filing
* Social perceptiveness
* Service orientation
Work Environment and Culture
At arenaflex, we value a results-oriented, customer-centric, and fun culture. Our employees are champions of innovation, teamwork, and accountability. We offer a wide range of benefits, including:
* Competitive salary compensation
* Rewarding bonus programs
* Various health and financial benefits
* Learning and growth opportunities
* Work-life benefits designed to make your life easier
Compensation and Benefits
We offer a competitive salary range of $14.00 - $20.00 per hour, depending on experience. We also provide various health and financial benefits, learning and growth opportunities, and a wide range of work-life benefits designed to make your life easier.
How to Apply
If you're a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application and join our team at arenaflex.