Experienced Full Stack Customer Service Representative – Seasonal (Remote) in Raleigh, North Carolina
Join arenaflex, a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging, as we reimagine the future of customer service. Are you looking for a "work from home" career change with a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year? Do you want to join a team of passionate individuals who are dedicated to providing exceptional customer experiences and tech-powered innovation? Then a remote Customer Service Representative – Seasonal position at arenaflex is just the right place for you!
About arenaflex
arenaflex is a global organization that helps the world's best-known brands improve their businesses through exceptional customer experiences (CX) and tech-powered innovation. We're a team of game-changers from 70+ countries, united by our passion for delivering exceptional customer service experiences. Our company culture is built on the principles of people-first, inclusivity, and a genuine sense of belonging. We believe in investing in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers.
Career Growth and Personal Development
This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at arenaflex, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
What You Will Do in This Role
As a Customer Service Representative – Seasonal working from home, you will:
- Provide inbound customer support
- Help customers resolve technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver expert customer experiences...with a smile
Your Qualifications
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative – Seasonal (Remote) role include:
- 1+ year of customer service experience
- A high school diploma or GED
- A quiet, distraction-free environment to work from in your home
- Strong computer navigation skills and PC knowledge
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Computer Requirements:
+ Bring your own device – This position does not loan equipment + Device must be a desktop or laptop computer (No Chromebooks, iPads, tablets, mobile phones, etc.) + Operating System: Windows 10+, MacOS 10.15, or MacOS 12 + RAM: 8GB or higher + Processor: Intel i5/AMD Ryzen 5 or higher
- Internet Requirements:
+ DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) + Speeds: 10 mbps download and 3 mbps upload or higher + While working, you will be required to hardwire with an ethernet cable + Must reside in the United States or have a valid U.S. address for residence
What's in It for You
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
- Paid training and performance-based incentives
- Lucrative employee referral bonus opportunities
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
Reimagine the Best Version of You!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 400,000 game-changers around the globe call arenaflex their "employer of choice."
Location
USA, OH, Work-at-Home
Language Requirements
English
Time Type
Full time
Eligibility to Work
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Where Job May be Performed
Currently, this position may be performed only in the states listed here.
arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
- English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)
- Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)
To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. Apply Job! Apply for this job