Organizational Change Management (OCM) Consultant - Bilingual - Remote

NAVA Software solutions is looking for a Organizational Change Management (OCM) Consultant Details: Organizational Change Management (OCM) Consultant - Bilingual Spanish/English (Remote) Location: Remote Duration: Long-Term (Fully Remote); 1-2 year contract About the Role: Seeking a seasoned Organizational Change Management (OCM) Consultant to lead and support enterprise-level change initiatives within a dynamic, international retail organization. This role is focused on driving successful user adoption and engagement across multiple business functions and countries, with a strong presence in Mexico and Central/South America. This is a fully remote, long-term contract opportunity with executive visibility. The ideal candidate brings deep expertise in change enablement, business readiness, and stakeholder management - with the cultural awareness and fluency needed to work seamlessly across global teams. Key Responsibilities:

• Develop and execute organizational change management strategies to support business transformation initiatives across the enterprise.
• Lead stakeholder engagement, communications, training, and adoption strategies across business units in Latin America and North America.
• Conduct change impact assessments, readiness assessments, and risk mitigation plans.
• Collaborate with internal teams and external partners to ensure alignment between change plans and business outcomes.
• Create and deliver clear, culturally appropriate communication and training materials in both Spanish and English.
• Apply ProSci change management methodology and tools to structure and guide OCM deliverables.
• Track and report on adoption progress, feedback loops, and resistance mitigation activities.
• Act as a strategic advisor to leadership, providing insights and support throughout the change lifecycle.
• Coach senior leaders and sponsors on their roles in championing change and communicating effectively with their teams.

Required Qualifications:

• 7+ years of hands-on experience in Organizational Change Management, including large-scale enterprise transformations.
• Bilingual fluency in Spanish and English is required - must be able to communicate effectively across regional and cultural lines, both verbally and in writing.
• Strong familiarity and working experience with ProSci methodology - certification strongly preferred.
• Experience working within international and multicultural environments, ideally in the retail or consumer-facing sectors.
• Proven ability to manage stakeholder relationships, influence without authority, and build alignment across global teams.
• Solid experience developing change strategies, communications, training programs, and adoption metrics.
• Highly proficient in tools such as PowerPoint, Excel, SharePoint, and modern collaboration platforms (e.g., Teams, Zoom, Miro, etc.).

Soft Skills & Attributes:

• Empathetic communicator with high cultural intelligence
• Strategic thinker and tactical executor
• Proactive, self-motivated, and comfortable working independently
• Excellent facilitation, listening, and presentation skills
• Confident in navigating ambiguity and organizational complexity

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