Product Manager, Cybersecurity

Company Overview: The Cyber Security Product Manager (PM), is a dynamic and experienced leader who excels in spearheading the development and delivery of cutting-edge cybersecurity solutions. This individual is integral to a proactive team prioritizing customer satisfaction and business growth. In addition to delivering key performance indicators for customer satisfaction and company revenue, the PM also serves as a knowledgeable Subject Matter Expert (SME) internally and externally. With a focus on leading the product design, development, and release processes for our cybersecurity offerings, this role is critical in shaping the product roadmap. Furthermore, the PM's contributions significantly enhance our market-leading portfolio, designed to provide our customers with top-notch cyber-physical security, heightened productivity, and exceptional performance. We are seeking a hands‑on Cybersecurity Product Manager who has operated in an MSSP and understands the realities of building scalable, outcome‑driven cybersecurity services such as MDR+, CyberSOC, Zero Trust Endpoint Security, Vulnerability Management, and UEM solutions. This PM will serve as the bridge between GTM strategy, delivery capability, and technical innovation, ensuring our cybersecurity engines deliver measurable customer outcomes. Responsibilities:

• GTM & Revenue Alignment: Collaborate with Marketing to build product positioning, messaging, sales playbooks, and ICP definitions aligned with our GTM motions (e.g., MDR+, CyberSOC, Perimeter Security). Partner with Sales and Marketing to develop competitive insights, commercial collateral, and enablement materials. Support major deals with product expertise, differentiation narratives, and outcome‑based proposals. Customer & Market Intelligence: Constantly gather insight from customer feedback, mid‑market trends, MSSP benchmarks, and competitor activities. Identify gaps across the customer journey — pre‑sales onboarding run
• expansion — and drive internal improvements.
• Operational Alignment Collaborate with Service Delivery & Operations teams to define SLAs, KPIs, service boundaries, and onboarding workflows. Work with Finance to optimize unit economics and reduce cost-to-deliver. Partner with Customer Success to ensure retention and expansion strategies.
• Product Strategy & Roadmap: Develop and maintain the product roadmap for Cybersecurity managed services, including MDR+, CyberSOC, Zero Trust, VM, UEM, and digital risk offerings. Analyze U.S. mid‑market buyer patterns, compliance drivers, and industry vertical needs (Manufacturing, State/Local, Healthcare, Financial Services) to ensure strong market fit.
• Technical Ownership & Innovation Work closely with SOC leadership, engineering, and threat analysts to enhance technical capabilities across MDR, SOCaaS, Zero Trust, vulnerability scanning, and incident response engines. Evaluate emerging technologies (AI detection, automation, XDR, cloud security) and integrate them into the product lifecycle. Perform technical validation, lab testing, hands-on exercises with new tools, and PoCs with vendors.

Qualifications: Must‑Have Qualifications Education

• Bachelor’s degree in Engineering, Computer Science, or a related field.

Experience

• 4–6 years of experience in cybersecurity product management OR security architecture within an MSSP.
• 4–6 years working with U.S. mid‑market customers, including understanding:
• Budget and resource constraints
• Compliance triggers
• Buying patterns
• 1–3 years of experience defining product strategy and product roadmaps.
• 1–3 years of experience in Product Marketing practices (positioning, value props, GTM collaboration).
• 1–3 years of experience with cybersecurity processes, frameworks, and regulations

(e.g., HIPAA, PCI, FDA/MDR).

• 4–6 years of experience delivering and executing product security processes, standards, best practices, and tools.

Nice‑to‑Have Qualifications Education

• Master’s degree, MBA, Engineering, or Information Systems.

Hands‑On & Technical Depth

• 1–3 years of hands‑on experience with:
• SOC operations
• MDR/XDR platforms
• Endpoint security & Zero Trust frameworks
• Vulnerability assessment / penetration testing
• Microsoft 365, identity security, OT/IoT exposure

Standards & Certifications

• Experience with cybersecurity standards such as:
• NIST
• Cloud Security Alliance
• ISO 27001
• Cybersecurity certifications (e.g., Security+, CISSP, CISA).

Deep Security Architecture

• 4–6 years of knowledge in security protocols and architectures:
• IPSEC
• TLS / DTLS
• Key exchange
• Cipher mechanisms

What We Offer:

• Professional development
• A culture that celebrates success and diversity
• Medical, Dental, Vision
• 16 Holidays, 15 days PTO, 7 sick days
• 401k with a match and tuition reimbursement

The base salary range for this position at the time of this posting is indicated above. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. Claro Enterprise Solutions, Inc. is an Equal Employment Opportunity (EEO) employer. Apply tot his job Apply To this Job