Experienced Customer Service Sales Representative – Fully Remote Opportunity at arenaflex

Are you a highly motivated and results-driven individual looking to accelerate your career while enjoying the comfort and flexibility of working from home? Look no further than arenaflex, a leading innovator in the industry, where we're dedicated to providing exceptional customer experiences and driving business growth. As an Experienced Customer Service Sales Representative at arenaflex, you'll play a vital role in continuing subscriptions and trials to existing customers, utilizing state-of-the-art technology and client relationship management systems to deliver outstanding results. With a focus on building strong relationships, overcoming objections, and driving sales growth, you'll be an integral part of our team's success.

About arenaflex

arenaflex is a dynamic and forward-thinking organization that's committed to revolutionizing the way we work and interact with customers. With a strong focus on innovation, customer satisfaction, and employee development, we're creating a work environment that's both challenging and rewarding. As a fully remote team, we're passionate about empowering our employees to work from anywhere, at any time, while maintaining the highest levels of productivity and performance.

Key Responsibilities

As an Experienced Customer Service Sales Representative at arenaflex, your key responsibilities will include:

• Contacting existing customers on behalf of arenaflex to upgrade or resubscribe their services
• Utilizing state-of-the-art technology and client relationship management systems to deliver sales results that meet client performance objectives
• Delivering productivity results that meet client performance objectives, including contacts per hour, sales per hour, and accuracy
• Adhering to standard contact procedures and building relationships, support for client products and services, and overcoming prospect objections
• Adhering to operational processes, PCI compliance, client standards, and program standards

Requirements

To succeed in this role, you'll need to possess the following qualifications and skills:

• Must be a North Carolina resident
• Private and secure workspace at home free from background noise or distractions
• Sales, Call Center, Upselling, Retail Sales, or Customer Service experience (highly preferred)
• Professional vocabulary
• Excellent communication skills (oral and written)
• Assertive, quick thinking
• Excellent schedule adherence and attendance
• Prior work-from-home call center experience (a plus!)
• Good computer skills

Technical Requirements

To ensure a seamless and productive work experience, you'll need to meet the following technical requirements:

• Provide your own computer or laptop
• Internet connection: Direct wired connection with a minimum of 25 Mbps download and 10 Mbps upload (DSL, Fiber Optic, or Cable)
• Windows 10 desktop or laptop current on all security updates
• High-quality noise-canceling wired USB headset
• Dual screen setup: a separate 19" monitor with a minimum resolution of 1280x1024 (does not include monitors associated with an All-In-One (AIO) unit)
• Webcam
• Free space: 5 GB
• Processor speed: Dual Core @3 GHz or better OR Quad Core @2GHz or better
• RAM: 8 GB
• Anti-Virus: Full versions of Windows Defender or Essentials

Benefits and Perks

As an Experienced Customer Service Sales Representative at arenaflex, you'll enjoy a range of benefits and perks, including:

• Competitive hourly wages and up to an additional $736 per month commission opportunities
• Two base hourly pay raises during the first year of employment
• Limited Full-Time Opportunities Available
• 100% Paid Virtual Training: No on-site training is needed!
• Advancement opportunities in virtual leadership, training, quality, and workforce management roles
• No cold calling
• 401(k) plan
• Medical, dental, and vision insurance after only 90 days for Full-Time employees
• Free satellite radio service perks
• $22 monthly internet stipend for those who qualify

Career Growth Opportunities

At arenaflex, we're committed to helping our employees grow and develop their careers. With a range of advancement opportunities available, you'll have the chance to take on new challenges and responsibilities, including virtual leadership, training, quality, and workforce management roles.

Work Environment and Company Culture

As a fully remote team, we're passionate about creating a work environment that's both flexible and productive. With a strong focus on innovation, customer satisfaction, and employee development, we're creating a culture that's both challenging and rewarding. Join us at arenaflex and discover a work environment that's tailored to your needs and aspirations.

How to Apply

If you're a highly motivated and results-driven individual looking to accelerate your career while enjoying the comfort and flexibility of working from home, we encourage you to apply for this exciting opportunity at arenaflex. Visit our website to learn more about our company culture, benefits, and perks, and to submit your application. Apply Now! Apply for this job