BUSINESS AVIATION CUSTOMER SERVICE MANAGER - Pacific U.S. Region

Orchestrate Consulting's mission is to help job seekers access carefully coordinated opportunities that match their career goals. We are not a staffing firm or agency. Orchestrate Consulting does not hire for these roles—we curate and validate them from verified employers. Employer Industry: Aviation Why Consider This Job Opportunity

• Salary up to $140,000 per year
• Comprehensive healthcare coverage including Medical, Dental, and Vision
• 401k Plan with Company Match and Tuition Reimbursement
• Opportunity for career advancement and growth within the aviation industry
• 40-75% travel to various customer locations
• Supportive and collaborative work environment focused on customer satisfaction

What To Expect (Job Responsibilities)

• Develop and maintain relationships with customer's management team to ensure aircraft reliability and satisfaction
• Assist in the operations and maintenance of customer aircraft in compliance with industry standards and regulations
• Conduct presentations and briefings for new Falcon operators and provide updates on administration functions
• Track and manage customer inquiries, training issues, and open invoices to ensure timely resolution
• Participate in field service meetings and assist in troubleshooting aircraft discrepancies as requested

What Is Required (Qualifications)

• Associate's degree or equivalent experience in aviation
• Minimum of five (5) to seven (7) years of business jet maintenance experience, preferably with Falcon aircraft
• Excellent written and verbal communication skills
• A&P license and intermediate proficiency in PC and MS Office applications
• Valid driver's license and passport/travel documents

How To Stand Out (Preferred Qualifications)

• Pilot's license and experience in aircraft spare parts sales or warranty administration
• Teaching or instructor experience in aviation
• Bachelor's degree in a related field
• Experience in a Chief of Maintenance role or similar management position
• IA certification

#AviationIndustry #CustomerService #CareerOpportunity #CompetitivePay #HealthcareBenefits #TravelOpportunities We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #OrchestrateConsultingGroup Apply tot his job Apply To this Job