Experienced Customer Service Sales Representative – Fully Remote Opportunity at arenaflex

Are you a motivated and customer-focused individual looking for a challenging and rewarding career opportunity that offers the flexibility of working from home? Look no further than arenaflex, a leading company in the industry, where we are currently seeking an Experienced Customer Service Sales Representative to join our team. As a Customer Service Sales Representative at arenaflex, you will have the unique opportunity to work from the comfort of your own home, interacting with existing customers to continue their subscriptions and trials with our exciting products and services. Our team is passionate about delivering exceptional customer experiences, and we are committed to providing our representatives with the tools, training, and support they need to succeed in this role.

About arenaflex

arenaflex is a dynamic and innovative company that is dedicated to providing our customers with the best possible experience. We are a leader in the industry, and our products and services are used by millions of people around the world. Our company culture is built on a foundation of teamwork, innovation, and customer satisfaction, and we are committed to creating a work environment that is inclusive, supportive, and fun.

Job Responsibilities

As a Customer Service Sales Representative at arenaflex, your primary responsibilities will include:

• Contacting existing customers on behalf of arenaflex to continue their subscriptions and trials with our products and services
• Upgrading or resubscribing their services utilizing state-of-the-art technology and client relationship management systems
• Delivering sales results that meet client performance objectives, including the number of contacts, leads, conversions, and sales
• Delivering productivity results that meet client performance objectives, including contacts per hour, sales per hour, and accuracy
• Adhering to standard contact procedures and attempting to build relationships, build support for client products and services, and overcome prospect objections
• Adhering to operational processes, PCI compliance, client standards, and program standards

Requirements

To be successful in this role, you will need to possess the following qualifications and skills:

• Must be a North Carolina resident
• Private and secure workspace at home free from background noise or distractions
• Sales, call center, upselling, retail sales, or customer service experience is highly preferred
• Professional vocabulary
• Excellent communication skills, both oral and written
• Assertive, quick thinking
• Excellent schedule adherence and attendance
• Prior work-from-home call center experience is a plus
• Good computer skills

Technical Requirements

To perform the duties of this role, you will need to have the following technical requirements:

• Must provide your own computer or laptop
• Internet connection - direct wired connection: minimum of 25 Mbps download and 10 Mbps upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, and mobile broadband connections)
• Windows 10 desktop or laptop current on all security updates
• High-quality noise-canceling wired USB headset
• Dual screen setup - a separate 19" monitor with 1280x1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit)
• Webcam
• Free space - 5 GB
• Processor speed - dual core @3 GHz or better OR quad core @2 GHz or better
• RAM required - 8 GB
• Anti-virus - full versions of Windows Defender or Essentials

Benefits

As a Customer Service Sales Representative at arenaflex, you will enjoy a range of benefits, including:

• Competitive hourly wages and up to an additional $736 per month commission opportunities
• Two base hourly pay raises during the first year of employment
• Limited full-time opportunities available
• 100% paid virtual training - no on-site training is needed!
• Advancement opportunities in virtual leadership, training, quality, and workforce management roles
• No cold calling
• 401(k) plan
• Medical, dental, and vision insurance after only 90 days for full-time
• Free satellite radio service perks
• $22 monthly internet stipend for those who qualify

Work Environment and Culture

At arenaflex, we are committed to creating a work environment that is inclusive, supportive, and fun. Our team is passionate about delivering exceptional customer experiences, and we are dedicated to providing our representatives with the tools, training, and support they need to succeed in this role. We offer a range of benefits and perks, including flexible scheduling, work-from-home opportunities, and a comprehensive training program.

Compensation and Perks

As a Customer Service Sales Representative at arenaflex, you will enjoy a competitive hourly wage, with opportunities for commission and bonuses. You will also have access to a range of benefits, including medical, dental, and vision insurance, a 401(k) plan, and free satellite radio service perks.

How to Apply

If you are a motivated and customer-focused individual looking for a challenging and rewarding career opportunity that offers the flexibility of working from home, we encourage you to apply for this role. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, supportive, and fun, and we are dedicated to providing our representatives with the tools, training, and support they need to succeed in this role.

Note

arenaflex is a dynamic and innovative company that is dedicated to providing our customers with the best possible experience. We are a leader in the industry, and our products and services are used by millions of people around the world. Our company culture is built on a foundation of teamwork, innovation, and customer satisfaction, and we are committed to creating a work environment that is inclusive, supportive, and fun. Apply for this job