Experienced HR Shared Services Representative – Workday HCM and Talent Management

At arenaflex, we're revolutionizing the way people consume entertainment and connect with each other. As the world's leading streaming leisure provider, we're proud to have 236 million paid memberships in over 234 countries, offering a vast library of TV series, documentaries, feature films, and mobile games across a wide range of genres and languages. Our members can watch as much as they want, anytime, anywhere, on any internet-linked screen, without ads or commitments. We're now seeking an experienced HR Shared Services Representative to join our team, working from home and playing a critical role in the HR Shared Services function. As the primary point of contact for all HR inquiries, you'll be the go-to person for preliminary requests, fulfillment, and resolution of employee issues in a timely manner. You'll collaborate with our local and global skills groups to provide accurate and efficient support, leveraging Workday transactions and data input & accuracy.

About arenaflex

arenaflex is a dynamic and innovative company that values diversity, equity, and inclusion. We're committed to creating a workplace culture that's inclusive, supportive, and empowering. Our teams are passionate about delivering exceptional customer experiences, and we're looking for talented individuals who share our vision.

Key Responsibilities

As an HR Shared Services Representative, you'll be responsible for:

• Ensuring the accuracy of employee data through the control of employee structures and processes
• Assisting with applications that impact all personnel, ensuring they run smoothly, so employees can focus on doing their best work
• Researching new tools and strategies to simplify, optimize, and automate work across our Talent organization
• Creating, writing, and maintaining our HR knowledge base for employees
• Assisting with analyzing, implementing, and operationalizing new employee services (from pre-employment to offboarding)
• Performing system and testing audits to ensure data accuracy, integrity, and functionality; analyzing and recording results and discrepancies

Required Qualifications

To be successful in this role, you'll need:

• Demonstrated expertise with the Workday HCM tool
• Demonstrated experience with Mass Uploads (EIB)
• Strong project management, communication, and customer service skills
• Strong analytical skills, including intermediate to advanced proficiency in Excel
• Strong interest in technology and the ability to provide results in a fast-paced, high-growth environment
• Ability to troubleshoot using rigorous logic and strategies to resolve complex problems
• A degree in HR, Business, IT, or a related field is preferred but not required
• Experience in Workday Data Analyst, HR, or as a HR Generalist is a plus
• Experience with Zendesk ticketing system is a plus

Preferred Qualifications

While not required, we're looking for candidates with:

• Experience working in a remote or hybrid environment
• Strong knowledge of HR systems and processes
• Experience with data analysis and reporting
• Strong problem-solving and critical thinking skills
• Ability to work in a dynamic, fast-paced environment

Skills and Competencies

To succeed in this role, you'll need:

• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Strong attention to detail and organizational skills
• Ability to adapt to changing priorities and deadlines
• Strong customer service skills and a customer-centric mindset
• Ability to maintain confidentiality and handle sensitive information

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As an HR Shared Services Representative, you'll have opportunities to:

• Develop your skills and expertise in Workday HCM and other HR systems
• Collaborate with global teams to share best practices and knowledge
• Participate in training and development programs to enhance your skills and knowledge
• Take on new challenges and responsibilities as you grow in your role
• Enjoy a dynamic and supportive work environment that encourages growth and development

Work Environment and Company Culture

As a remote employee, you'll have the flexibility to work from home and enjoy a better work-life balance. Our company culture is built on:

• Collaboration and teamwork
• Innovation and creativity
• Customer-centricity and customer satisfaction
• Diversity, equity, and inclusion
• Continuous learning and development
• Fun and social events

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• Salary: $60,000 - $80,000 per year, depending on experience
• Benefits: Medical, dental, and vision insurance, 401(k) matching, and paid time off
• Perks: Flexible work arrangements, professional development opportunities, and a fun and supportive work environment

How to Apply

If you're a motivated and customer-focused individual with a passion for HR and technology, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you! Apply Job! Apply for this job