Experienced Customer Service Sales Representative – Fully Remote Opportunity at arenaflex

Are you a motivated and results-driven individual looking to accelerate your career while enjoying the flexibility of working from home? Look no further than arenaflex, a leading organization in the industry, as we seek an experienced Customer Service Sales Representative to join our team. At arenaflex, we're passionate about delivering exceptional customer experiences and driving business growth through innovative sales strategies. As a Customer Service Sales Representative, you'll play a critical role in continuing subscriptions and trials to existing customers, utilizing state-of-the-art technology and client relationship management systems. If you're a sales professional with a passion for building relationships and driving results, we want to hear from you.

About arenaflex

arenaflex is a dynamic and forward-thinking organization that's committed to empowering our employees to succeed. We believe in fostering a culture of innovation, collaboration, and continuous learning, and we're dedicated to providing our team members with the tools, training, and support they need to excel in their roles. As a remote employee, you'll enjoy the flexibility to work from the comfort of your own home, while still being part of a vibrant and supportive community.

Key Responsibilities

As a Customer Service Sales Representative at arenaflex, you'll be responsible for:

• Contacting existing customers on behalf of arenaflex's clients, utilizing state-of-the-art technology and client relationship management systems
• Upgrading or resubscribing their services, delivering sales results that meet client performance objectives
• Delivering productivity results that meet client performance objectives, including contacts per hour, sales per hour, and accuracy
• Adhering to standard contact procedures, building relationships, and overcoming prospect objections
• Adhering to operational processes, PCI compliance, client standards, and program standards

Requirements

To succeed in this role, you'll need:

• To be a North Carolina resident
• A private and secure workspace at home, free from background noise or distractions
• Sales, Call Center, Upselling, Retail Sales, or Customer Service experience (highly preferred)
• Professional vocabulary and excellent communication skills, both oral and written
• Assertive and quick thinking, with excellent schedule adherence and attendance
• Prior work-from-home call center experience (a plus!)
• Good computer skills and the ability to provide your own computer or laptop

Technical Requirements

To ensure success in this role, you'll need to provide:

• Your own computer or laptop, with a minimum of 8 GB RAM and a dual-core processor
• A high-quality noise-canceling wired USB headset
• A dual-screen setup, with a separate 19" monitor and a webcam
• A reliable internet connection, with a minimum of 25 Mbps download and 10 Mbps upload speed
• A free space of at least 5 GB and a processor speed of dual-core @3 GHz or better (or quad-core @2 GHz or better)

Benefits

As a Customer Service Sales Representative at arenaflex, you'll enjoy:

• Competitive hourly wages and up to an additional $736 per month commission opportunities
• Two base hourly pay raises during the first year of employment
• Limited full-time opportunities available
• 100% paid virtual training, with no on-site training required
• Advancement opportunities in virtual leadership, training, quality, and workforce management roles
• No cold calling
• 401(k) plan
• Medical, dental, and vision insurance after only 90 days for full-time employees
• Free satellite radio service perks
• A $22 monthly internet stipend for those who qualify

Work Environment and Culture

At arenaflex, we're committed to creating a work environment that's supportive, inclusive, and empowering. As a remote employee, you'll enjoy the flexibility to work from the comfort of your own home, while still being part of a vibrant and supportive community. We believe in fostering a culture of innovation, collaboration, and continuous learning, and we're dedicated to providing our team members with the tools, training, and support they need to excel in their roles.

How to Apply

If you're a motivated and results-driven individual with a passion for sales and customer service, we want to hear from you. To apply for this exciting opportunity, please submit your application through our website. We can't wait to hear from you!

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