Experienced Part-Time Pharmacy Technician and Customer Service Representative – Remote Opportunity at arenaflex

Are you a highly skilled Pharmacy Technician with exceptional customer service skills looking for a part-time remote opportunity? Do you thrive in a dynamic environment where no two days are the same? Look no further than arenaflex, a leading healthcare organization dedicated to delivering exceptional patient care and service. We are seeking an experienced Pharmacy Technician to join our team, providing top-notch customer service and technical support to our clients.

About arenaflex

arenaflex is a forward-thinking healthcare company that prioritizes innovation, patient-centered care, and employee satisfaction. Our team of dedicated professionals is passionate about making a difference in the lives of our clients and patients. As a remote part-time Pharmacy Technician and Customer Service Representative, you will be an integral part of our team, working closely with our Data Entry Manager and other stakeholders to ensure seamless operations and exceptional customer experiences.

Responsibilities

As a Pharmacy Technician and Customer Service Representative at arenaflex, you will be responsible for:

• Performing duties assigned by the Data Entry Manager, including but not limited to:

+ Answering phones and responding to orders, re-orders, and general customer inquiries in a timely and professional manner. + Handling and resolving client complaints and inquiries in a courteous and efficient way. + Triage incoming faxes by facility/department and in accordance with cutoff times. + Clarifying orders as needed to ensure accuracy and completeness.

• Providing exceptional customer service, responding to client inquiries, and resolving issues in a timely and professional manner.
• Maintaining accurate and up-to-date records, including but not limited to:

+ Client information and order history. + Medication lists and inventory management. + Compliance and regulatory requirements.

Requirements

To be successful in this role, you will need:

• Active NJ Board of Pharmacy, Pharmacy Technician License.
• Previous experience in pharmacy, with a strong preference for LTC pharmacy experience.
• Knowledge of brand name and generic medications, including but not limited to:

+ Medication names, dosages, and indications. + Side effects, contraindications, and interactions.

• Strong attention to detail and organizational skills, with the ability to:

+ Prioritize tasks and manage multiple projects simultaneously. + Maintain accurate and up-to-date records.

• Moderate to advanced computer skills, including but not limited to:

+ Microsoft Office Suite (Word, Excel, Outlook). + Pharmacy software and systems.

• Great telephone etiquette, with the ability to:

+ Communicate effectively with clients and colleagues. + Resolve issues and complaints in a timely and professional manner.

• Frameworks/ECM knowledge a plus, but not required.

Preferred Qualifications

* High school diploma or equivalent.

• Previous experience in a remote or virtual work environment.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.

Work Environment and Culture

As a remote part-time Pharmacy Technician and Customer Service Representative at arenaflex, you will enjoy:

• A dynamic and supportive work environment, with opportunities for growth and development.
• Flexible scheduling, with the ability to work from home and set your own schedule.
• A competitive salary and benefit package, including but not limited to:

+ Medical, dental, and vision insurance. + 401(k) matching program. + Paid time off and holidays.

• Opportunities for professional growth and development, including but not limited to:

+ Training and education programs. + Mentorship and coaching. + Career advancement opportunities.

EO/Minorities/Females/Disabled/Veterans

arenaflex is an equal opportunity employer, committed to employing a diverse workforce without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law.

How to Apply

If you are a motivated and customer-focused Pharmacy Technician with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including but not limited to:

• Resume.
• Cover letter.
• Contact information for at least two professional references.

We look forward to hearing from you and exploring the possibilities of joining our team at arenaflex! Apply for this job