Experienced Customer Development Manager – Driving Growth and Excellence at arenaflex

About arenaflex

At arenaflex, we're a leading provider of innovative solutions in the beverage industry, dedicated to delivering exceptional customer experiences and driving growth through strategic partnerships. Our team of experts is passionate about staying ahead of the curve, leveraging cutting-edge insights and analytics to inform our business decisions. As a Customer Development Manager, you'll play a pivotal role in fostering strong relationships with our retail customers, suppliers, and internal account teams, driving alignment and simplification across the distribution process.

Job Summary

We're seeking an experienced Customer Development Manager to join our team at arenaflex. As a key member of our customer development team, you'll be responsible for driving growth and excellence through data-driven insights, strategic partnerships, and collaborative problem-solving. Your primary objective will be to create and deliver actionable insights and recommendations based on a variety of data sources, ensuring that our vendor programs are executed effectively in the field. If you're a results-driven professional with a passion for analytics and customer development, we encourage you to apply for this exciting opportunity.

Key Responsibilities

As a Customer Development Manager at arenaflex, you'll be responsible for:

• Creating and delivering insights and recommendations: Using various data sources, including Point of Sale (POS) data, syndicated data from sources like Nielsen and IRI, and account-specific databases, you'll create and deliver actionable insights and recommendations to drive growth and excellence.
• Monitoring field execution of vendor programs: You'll stay informed of vendor program execution in the field, ensuring that our programs are executed effectively and efficiently.
• Staying informed of analytic best practices: You'll stay up-to-date on the latest analytic best practices across the industry, providing valuable insights to inform our business decisions.
• Analyzing and reporting data: You'll analyze and report data to identify issues, trends, or exceptions, providing actionable recommendations to drive growth and excellence.
• Tracking category performance: You'll track category performance, including sales, profits, margins, and market share, to identify trends and drive improvements.
• Developing and communicating performance metrics: You'll develop, communicate, execute, and monitor performance metrics and goals, ensuring that our suppliers are engaged in continuous improvement initiatives.
• Creating and delivering effective reports: You'll create and deliver effective reports using POS data and syndicated data, providing actionable insights to drive growth and excellence.
• Analyzing supply chain: You'll analyze the supply chain to evaluate and recommend supplier performance, ensuring that our inventory logistics objectives are met.
• Understanding and applying customer, consumer, and industry insights: You'll understand and apply customer, consumer, and industry insights using market research data, providing actionable recommendations to drive growth and excellence.
• Ensuring superior client satisfaction: You'll ensure superior client satisfaction through deep analytics and team problem-solving, driving growth and excellence through collaborative relationships.

Requirements

To be successful in this role, you'll need:

• Bachelor's Degree and experience within the CPG sector: Adult Beverage experience is preferred.
• Understanding of National Chain Sales, Retail, and Distributor operations: You'll need a deep understanding of the beverage industry, including National Chain Sales, Retail, and Distributor operations.
• Expertise in category management principles and shopper/consumer insights: You'll need expertise in category management principles and shopper/consumer insights, with a strong understanding of market research methodologies.
• Assertive leadership and decision-making skills: You'll need assertive leadership and decision-making skills, with high energy and a results-driven approach.
• Preferred experience with Syndicated data (Nielsen, IRI) and Internal Shipment Data: Experience with syndicated data and internal shipment data is preferred.
• Strong foundation in business fundamentals and business finance: You'll need a strong foundation in business fundamentals and business finance, with excellent analytical, problem-solving, decision-making, and quantitative analysis skills.
• Intermediate to advanced knowledge of Excel and PowerPoint: You'll need intermediate to advanced knowledge of Excel and PowerPoint, with the ability to create and deliver effective reports.

Nice-to-haves

* Experience in the Adult Beverage industry: Experience in the Adult Beverage industry is a plus.

• Familiarity with market research methodologies: Familiarity with market research methodologies is a plus.
• Ability to collaborate with external retail customers and key suppliers: You'll need the ability to collaborate with external retail customers and key suppliers, with a strong understanding of customer development principles.

Benefits

As a valued member of our team, you'll enjoy a comprehensive benefits package, including:

Comprehensive medical and prescription drug coverage

*

Dental and vision plans

*

Tax-saving Flexible Spending Accounts

*

Disability coverage

*

Life insurance plans

*

401(k) plan

*

Tuition reimbursement

*

Wellness program

*

Parental leave

*

Vacation accrual

*

Paid sick leave

How to Apply

If you're a results-driven professional with a passion for analytics and customer development, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application: Apply Job! Apply for this job