Experienced Full Stack Customer Service Partner – Audiology Domiciliary Business Development
At arenaflex, we're expanding our Specsavers Home Visits Service with a brand-new standalone Domiciliary Audiology Business model, and we're looking for a passionate, ambitious, and hard-working Customer Service expert with leadership skills and business acumen to lead our new domiciliary audiology business. As a Customer Service Partner, you'll enjoy the freedom to run your own business while benefiting from dedicated support from our expert support office teams and local optics domiciliary administration team.
About arenaflex
arenaflex is a family-run business with a small-company feel but totally-global stature. Each of our businesses follows our Joint Venture Partnership model, where partners are 'A' shareholders in charge of the day-to-day running of the business. This means you'll receive the profits and enjoy the capital growth, as well as a market salary and other benefits from our joint venture business entity, to give you that extra bit of security.
Why Choose arenaflex?
As an Audiology Domiciliary Customer Service Partner, you'll have the opportunity to make a real difference in people's lives while establishing a rewarding career. You'll enjoy the freedom to run your own business, with ongoing assistance from our expert support office teams and local optics domiciliary administration team. You'll also have access to cutting-edge clinical technology and outstanding opportunities for professional development to reach your ambitions.
Key Responsibilities
As a Customer Service Partner, you'll be responsible for:
- Building and developing your own team
- Being the driver for clinical and retail excellence
- Looking after your customers and serving your community
- Making critical, everyday decisions
Requirements
To succeed in this role, you'll need:
- Retail/Customer service experience
- Leadership skills and business acumen
- Right to work in the UK
- Valid driving license
- Passion about maintaining high-quality clinical and retail standards
- Strong leadership skills and business acumen
- Ability to grow and develop the team
- Offer exceptional customer care and improve patient outcomes
- Highly skilled Customer Service Expert or Retailer willing and able to help drive the business forward
- Ability to complete the Audiology Practitioner course within 12 months
Development for Role
To fulfill this role, you'll be required to complete the Audiology Practitioner course within 12 months. This means you'll be a non-registered trained clinician able to work under the delegated authority and supervision of a named Hearing-Aid Dispenser, undertaking a range of clinical activities along the audiology customer pathway.
About Joint Venture Partnership
Our Joint Venture Partnership model allows partners to be 'A' shareholders in charge of the day-to-day running of the business. This means you'll receive the profits and enjoy the capital growth, as well as a market salary and other benefits from our joint venture business entity, to give you that extra bit of security.
Benefits
As an Audiology Domiciliary Customer Service Partner, you'll enjoy:
- Security of a guaranteed competitive salary
- Increased income from business profit as dividends
- Access to cutting-edge clinical technology and outstanding opportunities for professional development to reach your ambitions
- An opportunity for flexible working
- Generous benefits including medical, dental, pension, and more
Work Environment and Company Culture
At arenaflex, we value our employees and strive to create a positive and supportive work environment. Our company culture is built on the principles of teamwork, innovation, and customer satisfaction. We believe in investing in our employees and providing them with the tools and resources they need to succeed.
Compensation and Perks
As an Audiology Domiciliary Customer Service Partner, you'll receive a competitive salary of £35k Basic + £5k car allowance alongside 30% of the business profit as dividends.
How to Apply
If you're a passionate, ambitious, and hard-working Customer Service expert with leadership skills and business acumen, we'd love to hear from you. Please submit your application to [[email protected]](mailto:[email protected]).
About arenaflex
arenaflex is a global leader in the healthcare industry, with a reputation for excellence and innovation. Our company is built on the principles of teamwork, innovation, and customer satisfaction, and we're committed to making a positive impact on people's lives.
Conclusion
As an Audiology Domiciliary Customer Service Partner at arenaflex, you'll have the opportunity to make a real difference in people's lives while establishing a rewarding career. You'll enjoy the freedom to run your own business, with ongoing assistance from our expert support office teams and local optics domiciliary administration team. If you're a passionate, ambitious, and hard-working Customer Service expert with leadership skills and business acumen, we'd love to hear from you. Apply for this job