Experienced Pharmacy Customer Service Associate – Remote Data Entry Position at arenaflex

Job Summary:

arenaflex is seeking an experienced and customer-focused Pharmacy Customer Service Associate to join our remote team. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining accurate records. If you have a passion for delivering outstanding customer experiences and are looking for a challenging and rewarding remote opportunity, we encourage you to apply for this exciting role.

About arenaflex:

arenaflex is a leading healthcare company dedicated to providing innovative solutions and exceptional customer service. With a strong commitment to quality and patient care, we strive to make a positive impact in the lives of our customers and communities. Our remote team is a vital part of our organization, and we are seeking talented individuals who share our values and passion for delivering outstanding results.

Key Responsibilities:

* Provides exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner

• Processes transactions, including registering sales, collecting cash, and dispensing change as needed
• Maintains accurate records, including patient and medication data, and ensures data is entered correctly into our pharmacy systems
• Assists pharmacists with tasks, such as filling prescriptions, counting and pouring medications, and checking for potential interactions
• Reports any medication errors or discrepancies to the pharmacist on duty and adheres to our organization's policies and procedures
• Handles phone calls and responds to customer inquiries, including those from doctors and other healthcare professionals
• Processes manual claims for external program prescription services and performs other administrative tasks as assigned
• Assists with stock management, including ordering, unloading, checking, and storing shipments of medications
• Maintains knowledge of our organization's resource security methods and records claims for distribution center overages, deficiencies, and request errors
• Ensures compliance with state and local regulations regarding controlled substances, such as cocktails and tobacco products
• Builds and maintains displays, including promotional, seasonal, and special designs, and completes resets and corrections as assigned
• Assists with the division of food items, including raw and pre-cooked foods, and item placement as determined by strategies and methods
• Provides customer support in the photo area, including digital identification photo services, banner print, and creative machine services
• Takes on web pick-up responsibilities, including screening orders in Picture Care, handling requests, and delivering orders to customers as they arrive at the store
• Assists with outside and inside maintenance by ensuring a clean, neat, and well-organized store environment and appearance
• Consents to all organization policies and procedures and maintains respectful relationships with colleagues
• Completes special tasks and other assignments as allocated

Essential Qualifications:

* Bachelor's degree

• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing situations
• Proficiency in reading, writing, and speaking English (except in Puerto Rico)
• Willingness to work a flexible schedule, including nights and weekend hours
• Basic computer skills and knowledge of pharmacy systems

Preferred Qualifications:

* Six months of experience in a retail environment

• Previous work experience with arenaflex
• Strong numerical skills, including counting, measuring, and weighing prescriptions
• Proficiency in using computer systems and software
• Knowledge of store stock control and inventory management
• PTCB certification

Career Growth Opportunities and Learning Benefits:

* arenaflex offers a comprehensive training program, including PTCB certification and continuing education credits

• Opportunities for career advancement and professional growth within our organization
• Access to the latest news and advancements in healthcare and pharmacy
• Collaborative and supportive work environment with a team of dedicated professionals

Work Environment and Company Culture:

* arenaflex is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion

• Our remote team is a vital part of our organization, and we strive to provide a supportive and flexible work environment that allows our team members to thrive
• arenaflex is an equal opportunity employer and welcomes applications from qualified candidates of all backgrounds

Compensation, Perks, and Benefits:

* Competitive hourly rate of $25/hour

• Comprehensive benefits package, including health, dental, and vision insurance
• Paid time off and holidays
• Opportunities for professional growth and development
• Collaborative and supportive work environment

How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering outstanding results, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our website. We look forward to hearing from you! Apply Job! Apply for this job