Manager, Training

Manager, Training USA Remote - Nashville, TN 37203 Description Company Overview HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter. HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive. Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry. We’re proud of our values-forward culture that offers our people:

• Mission-oriented work
• Diverse and inclusive culture
• Competitive Compensation & Bonuses
• Comprehensive Insurance Plans
• Mental and Physical Health Support
• Work-from-home flexibility
• Fitness Center Reimbursements
• Streaming Good time off for volunteering
• Wellness workshops
• Buddy Program for new HealthStreamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring workspaces to collaborate and connect with other HealthStreamers
• Free employee parking at our Resource Centers in Nashville and San Diego

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration. We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you! HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law. Position Information Position Overview The Manager, Training leads the training team including the training coordinator and contract trainers, and oversees the design, delivery, and continuous improvement of customer and employee training programs. This role manages web based, live, and recorded training; develops training materials; ensures content quality and accuracy; and evaluates training effectiveness.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Lead, coach, and develop the training team.
• Ensure consistent delivery of high quality training and service.
• Assess organizational and customer training needs.
• Provide insights to enhance training curriculum and delivery.
• Manage the customer training calendar and training data.
• Monitor training programs for effectiveness and accuracy.
• Collaborate with internal teams on learning needs and solutions.
• Provide oversight for high priority customer engagements.
• Stay current on industry standards and training technologies.

Qualifications

Requirements

• Bachelor’s degree in related field.
• 3+ years of management experience.
• 3+ years designing and delivering customer facing training.
• 3+ years working with LMS platforms and elearning.
• Strong knowledge of adult learning methodologies.
• Healthcare experience is strongly preferred.
• Ability to travel up to 10%.

Qualifications

• Excellent interpersonal, communication, and presentation skills.
• Strong organizational and time management skills.
• High proficiency with business technology and data interpretation.
• Strong attention to detail and commitment to excellence.
• Flexible and adaptable in a fast changing environment.
• Works independently with high accountability.
• Demonstrates consistent service excellence.
• Builds trust with internal teams and customers.
• Collaborates effectively in a matrixed environment.
• Applies critical thinking to solve challenges.
• Responds constructively to setbacks.

Competency

• Outcomes Focused
• Communication & Positive Presence
• Building Relationships
• Critical Thinking
• Implementing Change
• Continuous Improvement
• Developing Others
• Work Ethic
• Delegating & Motivating Others

Compensation

• The salary range for this position is $78,628 - $100,000. Salary will be determined on the candidate’s level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles.

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance
• Paid Time Off
• Parental Leave
• 401k and Roth
• Flexible Spending Account
• Health Savings Account
• Life Insurance
• Short- and Long-Term Disability
• Medical Bridge Insurance
• Critical Illness Insurance
• Accident Insurance
• Identity Protection
• Legal Protection
• Pet Insurance
• Employee Assistance Program
• Fitness Reimbursement

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare. Apply tot his job Apply To this Job