Experienced HR Shared Services Representative – Workday HCM & Talent Management

At arenaflex, we're revolutionizing the way people consume entertainment and connect with each other. As the world's leading streaming leisure provider, we're committed to delivering an unparalleled experience to our 236 million paid members across 234 countries. Our mission is to provide a vast library of TV series, documentaries, feature films, and mobile games in a wide range of genres and languages, all without ads or commitments. As a key member of our HR Shared Services team, you'll play a vital role in ensuring the smooth operation of our HR functions. You'll be the primary point of contact for all HR inquiries, from initial requests to fulfillment, and collaborate with our local and global teams to resolve employee issues in a timely manner. Your customer support mindset, excellent stakeholder management skills, and proactive approach will make you an invaluable asset to our organization.

About arenaflex

arenaflex is a dynamic and innovative company that values diversity, equity, and inclusion. We're committed to creating a workplace culture that fosters growth, learning, and collaboration. Our employees are our greatest asset, and we strive to provide a supportive and inclusive environment that allows them to thrive.

Key Responsibilities

As an HR Shared Services Representative, you'll be responsible for:

• Ensuring the accuracy of employee data through the control of employee structures and processes
• Assisting with applications that impact all personnel, ensuring they run smoothly, so employees can focus on doing their best work
• Researching new tools and strategies to simplify, optimize, and automate work across our Talent organization
• Helping create, write, and maintain our HR knowledge base for employees
• Assisting with analyzing, implementing, and operationalizing new employee services (from pre-employment to offboarding)
• Performing system and testing audits to ensure data accuracy, integrity, and functionality; analyzing and recording results and discrepancies

Required Qualifications

To succeed in this role, you'll need:

• Demonstrated experience with the Workday HCM tool
• Demonstrated skills in Mass Uploads (EIB)
• Strong project management, communication, and customer support skills
• Strong analytical skills, including intermediate to advanced skills in Excel
• Strong interest in HR and the ability to provide results in a fast-paced, high-growth environment
• Ability to problem-solve using rigorous logic and strategies to resolve complex issues
• A degree in HR, Business, IT, or a related field is preferred but not required
• Experience in Workday Data Analyst, HR, or as a HR Generalist is a plus
• Experience with Zendesk ticketing system is a plus

Preferred Qualifications

While not required, experience with the following tools and technologies is highly desirable:

• Workday Data Analyst
• HR Generalist
• Zendesk ticketing system

Skills and Competencies

To excel in this role, you'll need to possess:

• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced, high-growth environment
• Strong project management and organizational skills
• Ability to prioritize tasks and manage multiple projects simultaneously
• Strong customer support mindset and stakeholder management skills
• Ability to work independently and collaboratively as part of a team

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As an HR Shared Services Representative, you'll have access to:

• Ongoing training and development opportunities
• Mentorship and coaching from experienced professionals
• Opportunities for career advancement and growth
• A dynamic and supportive work environment that fosters collaboration and innovation

Work Environment and Company Culture

arenaflex is a remote-friendly company that values flexibility and work-life balance. Our employees work from the comfort of their own homes, with access to the latest technology and tools. Our company culture is built on the principles of diversity, equity, and inclusion, and we strive to create a workplace that is welcoming and inclusive for all employees.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Opportunities for career growth and advancement
• Access to the latest technology and tools
• A dynamic and supportive work environment

How to Apply

If you're a motivated and customer-focused individual with a passion for HR and technology, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume, cover letter, and any relevant certifications or qualifications.

Join the arenaflex Team

At arenaflex, we're committed to creating a workplace culture that is inclusive, diverse, and equitable. We're looking for talented and motivated individuals who share our values and are passionate about delivering exceptional customer experiences. If you're ready to join a dynamic and innovative company that values growth, learning, and collaboration, we encourage you to apply for this exciting opportunity. Apply for this job