Experienced Remote Data Entry Associate – Healthcare and Insurance Domain Expert

At arenaflex, we're dedicated to revolutionizing the way data is collected, processed, and analyzed in the healthcare and insurance industry. As a Remote Data Entry Associate, you'll play a vital role in ensuring the accuracy and timeliness of our clients' data, while working from the comfort of your own home. If you're a detail-oriented, tech-savvy individual with a passion for problem-solving, we want to hear from you!

About arenaflex

arenaflex is a leading provider of data management solutions to the healthcare and insurance industries. Our team of experts is committed to delivering high-quality services that meet the evolving needs of our clients. With a focus on innovation, collaboration, and customer satisfaction, we're shaping the future of data management.

Job Summary

As a Remote Data Entry Associate, you'll be responsible for scrubbing, researching, and validating provider contract records, as well as updating status in customer systems. You'll work closely with our team to ensure accurate and timely completion of transactions, while applying your knowledge of healthcare and insurance domain concepts to identify potential problems and discrepancies.

Key Responsibilities

* Scrub, research, and validate provider contract records to ensure accuracy and completeness

• Update status in customer systems to reflect changes and updates
• Research and install healthcare provider contracts, including verification of provider information, contract accuracy, and database loading
• Retrieve and enter data from computer/web-based systems, files, and other documents
• Analyze information collected to identify potential problems and discrepancies
• Ensure accurate and timely completion of transactions to meet or exceed client SLAs (Service Level Agreements)
• Apply healthcare and insurance domain knowledge to undertake problem-solving and identify potential solutions
• Identify and resolve both routine and non-routine problems or escalate to more proficient team members
• Monitor email box and send responses to inquiries

Essential Qualifications

* 1+ year(s) of experience in a role that required a focus on quality, including attention to detail, accuracy, and accountability for your work

• 1+ year(s) of experience in a professional/office-related environment (i.e., office support, data entry, clerical, customer service) that required you to work regularly scheduled shifts
• 1+ year(s) of experience using a computer with Windows applications that required you to use a keyboard, navigate multiple screens and computer systems, and learn new software tools
• An education level of at least a high school diploma or GED

Preferred Qualifications

* Ability to communicate (oral/written) effectively in a professional/office setting

• Effective troubleshooting skills where you can leverage your research, analysis, and problem-solving skills
• Time management skills that require the ability to cope with a complex, changing environment
• Knowledge of AS400, Windows-based systems, Excel Spreadsheets, and following SOPs (Standard Operating Procedures)

Skills and Competencies

* Strong attention to detail and accuracy

• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• Ability to learn new software tools and systems quickly
• Strong organizational and time management skills

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their skills. As a Remote Data Entry Associate, you'll have access to:

• Ongoing training and development opportunities to enhance your skills and knowledge
• Opportunities for career advancement and professional growth
• A collaborative and supportive work environment that encourages innovation and creativity
• A comprehensive benefits package, including health insurance, paid time off, and retirement savings plan

Work Environment and Company Culture

arenaflex is a remote-friendly company that values flexibility and work-life balance. As a Remote Data Entry Associate, you'll have the freedom to work from home and create your own schedule. Our company culture is built on collaboration, innovation, and customer satisfaction. We're a team of experts who are passionate about delivering high-quality services and making a difference in the healthcare and insurance industries.

Compensation and Benefits

* Hourly rate: $15.00 - $26.00 per hour

• 8-hour shift, Monday to Friday
• Comprehensive benefits package, including health insurance, paid time off, and retirement savings plan

How to Apply

If you're a motivated and detail-oriented individual with a passion for problem-solving, we want to hear from you! Apply now to become a part of our team at arenaflex. Apply for this job