Student Customer Service Coordinator – Oxford Campus

At arenaflex, we're committed to creating a welcoming and inclusive environment for our students, faculty, and staff. As a Student Customer Service Coordinator, you'll play a vital role in ensuring the safety and well-being of our patrons while promoting a positive and approachable atmosphere. If you're passionate about delivering exceptional customer service and making a difference in our community, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a major public university with a small college feel, offering a unique blend of academic excellence and community engagement. Our faculty, staff, and student employees are the driving force behind our mission to create environments for learning excellence and provide career opportunities in Oxford, Hamilton, Middletown, West Chester, and Luxembourg. We're proud to be ranked first nationally among public universities for best teaching by U.S. News & World Report.

Job Summary

As a Student Customer Service Coordinator, you'll be responsible for providing exceptional customer service to our patrons, ensuring their safety and well-being, and maintaining a clean and safe environment for all. You'll work closely with our facilities team to ensure that our buildings and grounds are well-maintained and that our events are successful. This is an excellent opportunity to develop your customer service skills, work with a diverse group of people, and contribute to the arenaflex community.

Key Responsibilities

* Greet patrons and guests, ensuring their safety and well-being while maintaining a positive and approachable composure

• Assist customers with various questions and problems in customer service areas
• Perform basic cleaning responsibilities, including trash, equipment, and laundry
• Special event set-up and operations
• Maintain a clean and safe environment for all patrons by completing assigned shifts, duties, and enforcing facility policies
• Serve as a first responder to accidents within the building
• Find a substitute when unavailable and complete assigned duties

Essential Qualifications

* Current American Red Cross CPR for the Professional Rescuer, AED, and Standard First Aid certifications or obtained within the first 30 days of employment

• BBP Certification obtained within the first 30 days of employment
• Ability to work a variety of shifts, including evenings and weekends
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Basic knowledge of cleaning and maintenance procedures

Preferred Qualifications

* Previous customer service experience

• Experience working in a fast-paced environment
• Knowledge of arenaflex's facilities and operations
• Ability to lift up to 25 pounds and stand for long periods

Skills and Competencies

* Excellent communication and interpersonal skills

• Ability to work effectively in a team environment
• Strong problem-solving and conflict resolution skills
• Ability to maintain a positive and approachable attitude in a fast-paced environment
• Basic knowledge of cleaning and maintenance procedures
• Ability to work independently and as part of a team

Career Growth Opportunities and Learning Benefits

As a Student Customer Service Coordinator, you'll have the opportunity to develop your customer service skills, work with a diverse group of people, and contribute to the arenaflex community. You'll also have access to a range of training and development opportunities, including:

• Ongoing training and development in customer service and conflict resolution
• Opportunities to work with a variety of departments and teams across the university
• Access to arenaflex's employee assistance program, which provides confidential counseling and support services
• Opportunities to participate in community service and volunteer programs

Work Environment and Company Culture

arenaflex is committed to creating a welcoming and inclusive environment for our students, faculty, and staff. Our campus is a vibrant and diverse community, with a range of cultural, recreational, and educational opportunities. As a Student Customer Service Coordinator, you'll have the opportunity to work with a variety of people, including students, faculty, and staff, and to contribute to the arenaflex community.

Compensation, Perks, and Benefits

As a Student Customer Service Coordinator, you'll receive a competitive hourly rate, paid training and development opportunities, and access to a range of benefits, including:

• Competitive hourly rate
• Paid training and development opportunities
• Access to arenaflex's employee assistance program
• Opportunities to participate in community service and volunteer programs
• Access to arenaflex's fitness center and recreational facilities

How to Apply

If you're passionate about delivering exceptional customer service and making a difference in our community, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [[email protected]](mailto:[email protected]).

Equal Opportunity/Affirmative Action Employer

arenaflex is an Equal Opportunity/Affirmative Action employer, committed to creating an inclusive and effective teaching, learning, research, and working environment for all. We welcome applications from minorities, women, protected veterans, and individuals with disabilities.

Reasonable Accommodations

arenaflex is committed to providing reasonable accommodations for disabilities related to employment. If you require a reasonable accommodation, please contact [email protected] or 513-529-3560.

Clery Act

arenaflex is committed to maintaining a healthy and safe living, learning, and working environment. We encourage you to read our Annual Security & Fire Safety Report, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program.

Labor Law Posters

arenaflex is committed to providing a safe and healthy work environment. We encourage you to review our Labor Law Posters webpage for relevant and applicable labor law information.

About arenaflex

arenaflex is a major public university with a small college feel, offering a unique blend of academic excellence and community engagement. Our faculty, staff, and student employees are the driving force behind our mission to create environments for learning excellence and provide career opportunities in Oxford, Hamilton, Middletown, West Chester, and Luxembourg. We're proud to be ranked first nationally among public universities for best teaching by U.S. News & World Report. Apply Job! Apply for this job