Experienced Student Customer Service Coordinator – Recreational Facilities and Events

At arenaflex, we're committed to creating an exceptional experience for our students, faculty, and staff. As a Student Customer Service Coordinator in our Recreational Facilities and Events department, you'll play a vital role in ensuring the safety and well-being of all patrons while promoting a positive and approachable atmosphere. If you're passionate about delivering outstanding customer service, working in a fast-paced environment, and contributing to a dynamic team, we encourage you to apply for this exciting opportunity.

Job Summary:

As a Student Customer Service Coordinator, you'll be the first point of contact for patrons and guests, providing exceptional customer service and ensuring a clean and safe environment for all users. You'll work closely with our team to deliver exceptional experiences, respond to emergencies, and maintain a positive and approachable demeanor. This is an excellent opportunity to develop your customer service skills, work in a dynamic environment, and contribute to the success of arenaflex.

Key Responsibilities:

* Greet patrons and guests, ensuring a positive and approachable atmosphere

• Assist customers with various questions and problems in customer service areas
• Perform basic cleaning responsibilities, including trash, equipment, and laundry
• Special event set-up and operations
• Maintain a clean and safe environment for all patrons by completing assigned shifts, duties, and enforcing facility policies
• Serve as a first responder to accidents within the building
• Collaborate with the team to deliver exceptional experiences and respond to emergencies

Essential Qualifications:

* Current American Red Cross CPR for the Professional Rescuer, AED, and Standard First Aid certifications or obtained within the first 30 days of employment

• BBP Certification obtained within the first 30 days of employment
• Excellent customer service skills and a positive attitude
• Ability to work in a fast-paced environment and adapt to changing situations
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Availability to work a variety of shifts, including evenings and weekends

Preferred Qualifications:

* Previous customer service experience in a recreational or event setting

• Experience working in a team environment and collaborating with others
• Basic knowledge of first aid and emergency procedures
• Ability to lift up to 25 pounds and stand for long periods

Skills and Competencies:

* Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and adapt to changing situations
• Strong problem-solving and conflict resolution skills
• Ability to work independently and as part of a team
• Basic knowledge of first aid and emergency procedures
• Ability to lift up to 25 pounds and stand for long periods

Career Growth Opportunities and Learning Benefits:

* Opportunities for professional development and growth within arenaflex

• Access to training and development programs to enhance your skills and knowledge
• Collaborative and dynamic work environment with a team of dedicated professionals
• Flexible scheduling and opportunities for advancement

Work Environment and Company Culture:

* arenaflex is a smoke- and tobacco-free campus

• We are an equal opportunity employer and welcome applications from diverse candidates
• We are committed to creating an inclusive and effective teaching, learning, research, and working environment for all
• Our main campus is located in Oxford, Ohio, with regional campuses in Hamilton, Middletown, and West Chester

Compensation, Perks, and Benefits:

* Competitive hourly pay rate

• Opportunities for advancement and professional development
• Access to training and development programs
• Flexible scheduling and a dynamic work environment
• Opportunities for advancement and career growth

How to Apply:

If you're passionate about delivering exceptional customer service and working in a dynamic environment, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [arenaflex email address]. We look forward to hearing from you!

Equal Opportunity Employer:

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and effective teaching, learning, research, and working environment for all.

Reasonable Accommodations:

arenaflex is committed to providing reasonable accommodations for individuals with disabilities. If you require accommodations during the application or interview process, please contact [arenaflex email address] or 513-529-3560.

Diversity Statement:

arenaflex is committed to creating an inclusive and effective teaching, learning, research, and working environment for all. We welcome applications from diverse candidates and are committed to promoting diversity and inclusion in all aspects of our work.

Clery Act:

arenaflex is committed to maintaining a healthy and safe living, learning, and working environment. We encourage you to read our Annual Security & Fire Safety Report, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program.

Labor Law Posters:

arenaflex is committed to providing a safe and healthy work environment. We encourage you to visit our Labor Law Posters webpage to access all relevant and applicable labor law information. Apply for this job