Medical Licensing & Credentialing Coordinator

Medical Licensing & Credentialing Coordinator About Restore Hyper Wellness Restore Hyper Wellness is the award-winning creator of Hyper Wellness-a revolutionary category in health. With over 200 studios across 40 states, we deliver innovative, science-backed therapies that empower our clients to look and feel their best. By joining Restore, you're part of a movement dedicated to expanding the limits of personal potential and performance to help people do more of what they love. Why Join Us?

• Pioneering Wellness: Be part of an industry-leading company at the forefront of wellness innovation
• Impactful Work: Play a critical role in ensuring clinical compliance and provider readiness across our national network
• Innovation and Collaboration: Work in a dynamic environment partnering with clinical and operations leadership
• Employee Wellness: Enjoy complimentary access to Restore's cutting-edge therapies
• Growth and Development: Develop expertise in healthcare compliance and credentialing in a rapidly scaling organization

Role Overview Location: Austin, TX / Remote Department: PLLC / Clinical Operations Reports to: Medical Practice Manager / Senior Manager, Clinical Operations Job Type: Full-Time The Medical Licensing & Credentialing Coordinator supports the end-to-end credentialing, licensing, and compliance lifecycle for clinical providers across multiple states. This role plays a critical part in ensuring providers remain fully licensed, credentialed, and eligible to practice without interruption. This position is ideal for a detail-oriented professional interested in healthcare administration, regulatory compliance, or medical operations, offering hands-on experience navigating state and federal regulatory requirements while partnering closely with senior compliance and operations leaders.

Key Responsibilities

Credentialing & Primary Source Verification

• Support initial and re-credentialing processes for clinical providers across all states
• Conduct primary source verification of state licensure (medical, nursing, advanced practice)
• Verify education, training, board certification, work history, and malpractice coverage
• Perform required background checks and exclusion screenings including National Practitioner Data Bank (NPDB), OIG/GSA exclusion lists, state medical and nursing boards, and state-mandated criminal background checks
• Ensure credentialing files meet internal standards and regulatory requirements
• Assist in preparing documentation for audits and regulatory reviews

Licensing & Regulatory Compliance

• Monitor state-specific licensing requirements and regulatory updates across operating markets
• Track and support renewals for RN/NP/Physician licensure, prescriptive authority, DEA registrations, and controlled substance permits
• Coordinate collection and submission of licensing documentation to prevent practice disruptions
• Maintain awareness of multi-state regulatory nuances impacting scope of practice

Monitoring, Reporting & Risk Escalation

• Maintain an organized tracking system for all license, certification, and credential expiration dates
• Proactively send renewal reminders and follow up to ensure timely submission
• Escalate potential compliance risks, documentation gaps, or expiring credentials to senior leadership
• Support reporting on credentialing status and compliance metrics

Documentation & Data Integrity

• Maintain accurate, audit-ready digital credentialing files
• Upload and organize documentation within credentialing and HRIS systems
• Ensure secure handling of sensitive provider information in accordance with HIPAA and company policies
• Support continuous improvement of credentialing workflows and tracking systems

Qualifications

Required

• Demonstrated interest in healthcare administration, compliance, or medical operations
• Strong attention to detail with a high standard for accuracy
• Ability to manage multiple deadlines in a fast-paced, regulated environment
• Strong organizational and documentation skills
• Proficiency in Microsoft Office or Google Workspace; ability to learn credentialing systems quickly
• Clear and professional written and verbal communication skills

Preferred

• Internship or entry-level experience in healthcare, compliance, or regulatory environments
• Familiarity with provider credentialing processes or healthcare terminology
• Experience with document management systems or compliance databases
• Exposure to multi-state regulatory frameworks

Benefits

• Competitive salary and annual performance bonus
• Comprehensive insurance benefits effective within 30 days
• 401(k) with up to 4% company match
• Monthly fitness reimbursement
• Flexible PTO
• Complimentary and discounted therapies in-studio and in-office

Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply tot his job Apply To this Job