Team Lead, CDD Operations - Malta
## What You’ll Be Doing: Team leadership of a group of CDD Operations professionals. Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of KYC principles are consistent with the Company’s KYC policy and customer risk assessment. Reviewing KYC documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation. Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures. Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's. Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken. Provide information to management in respect of AML/CDD issues arising. Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate. Support the enhancement of our CDD function and maintain procedures Manage specific projects, which may arise from time to time. ## Job Requirements: Completion of tertiary higher education such as Higher Diploma, Degree and onwards. You have at least 1 year of experience leading a team. At least 3 years experience with AML and CDD/EDD operations. You are a ‘team player’ who can work well within the function to deliver a quality service. You have excellent communication and writing skills, and are attentive to details. Excellent command of spoken and written English is required.
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