Communication and Change Leader - AI & Copilot

Duration: 12+ Months Location: MN-Oak Park Heights, Hybrid 3-4 days onsite Overview: Every Turnberry consultant belongs to a practice, an internal group of consultants and leaders with shared experience and expertise. Each of these practices aligns to one of the core services Turnberry offers to clients. As a Communication and Change Leader - AI & Copilot, you will join Turnberry's Business Transformation practice. Turnberry's Business Transformation practice is dedicated to diagnosing and addressing core business challenges including regulatory compliance, full-scale implementation, managing change and driving continuous improvement across transformation initiatives.

Responsibilities

• AI and Copilot Communications and Adoption (Primary Focus)
• Lead end‑to‑end communications for AI and Copilot initiatives, ensuring clear, consistent, and timely messaging across the organization
• Develop and deliver corporate communications (emails, announcements, updates, FAQs) that set expectations, reinforce governance, and support adoption
• Own the AI and Copilot communications calendar, aligning messaging with rollout waves, training, and adoption milestones
• Maintain and evolve AI and Copilot sites, ensuring content is accurate, current, and aligned to user needs
• Events, Engagement, and Enablement
• Plan, facilitate, and execute AI and Copilot engagement events, including:
• Lunch and Learns
• Tech Days
• “Build an Agent/App” days
• Coordinate speakers, content, logistics, calendars, and attendee engagement to ensure high‑quality, repeatable event execution
• Partner with internal and external presenters to ensure content aligns to organizational readiness and adoption goals
• Adoption Campaigns and Change Reinforcement
• Design and launch adoption activities to drive awareness, engagement, and sustained usage
• Promote wins and success stories
• Support recognition programs (e.g., Top Prompt Awards)
• Execute change‑management activities that reinforce desired behaviors, not just tool awareness
• Ensure adoption efforts are measurable and aligned to defined success outcomes
• Reusable Change Management and Communications Capability (T&D‑Wide)
• Create repeatable communication templates, playbooks, and processes that can be reused across Technology and Digital (T&D) initiatives
• Establish a standardized approach for how T&D communicates change, including:
• Audience segmentation
• Messaging cadence
• Channel selection
• Feedback and reinforcement loops
• Governance, Coordination, and Continuous Improvement
• Ensure communications and adoption activities align with governance, security, and compliance expectations
• Coordinate closely with T&D, and business stakeholders to maintain alignment and avoid fragmented messaging
• Continuously refine materials and processes based on feedback, adoption insights, and organizational maturity

Qualifications

• Bachelor's degree required
• 5+ years of experience
• AI/Copilot experience preferred

The salary range for this role is $105,000 to $150,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives. At Turnberry, we are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics. Americans With Disabilities Act (ADA) Turnberry will provide reasona Apply tot his job Apply To this Job