Scheduler I, Specialty Solvents

About the position The Scheduler, Specialty Solvents role supports the end-to-end order-to-cash and supply chain scheduling process for Specialty Solvents. This position plays a critical role in ensuring customer commitments are met safely, efficiently, and cost-effectively by balancing demand, inventory, and logistics while collaborating closely with internal and external stakeholders.

Responsibilities

• Plan and manage assigned supply chain and scheduling activities to meet customer service targets while maintaining optimal inventory levels and minimizing operating costs.
• Coordinate daily scheduling and order execution by building and tracking orders, determining product sourcing locations, and aligning shipment timing with terminals, refineries, and transportation providers.
• Monitor supply and demand forecasts, identify potential risks or constraints, and take action to balance profitability with operational reliability.
• Verify order accuracy by confirming product specifications, quantities, pricing, and compliance with established shipping guidelines and master data.
• Serve as the primary point of contact for Specialty Solvents customers, providing daily customer service support and resolving order, pricing, logistics, and documentation issues.
• Partner closely with Sales, Credit, Finance, Transportation, and other internal teams to release orders, manage changes or cancellations, and ensure timely and accurate invoicing.
• Maintain accurate customer records and SAP master data, contribute to supplier and contract performance feedback, and support continuous improvement initiatives that enhance scheduling effectiveness, customer experience, and operational performance.

Requirements

• Legally authorized to work in the job posting country
• High School Diploma or GED equivalent
• 3 or more years of experience in commercial scheduling, supply chain, logistics, transportation, or customer service roles
• Beginner proficiency with Microsoft Office and enterprise systems such as SAP or other supply chain management tools
• Ability to work extended or non-standard hours and be available remotely when business needs require

Nice-to-haves

• Bachelor’s degree
• Experience supporting Specialty Solvents or similar chemical or refined product businesses
• Knowledge of multiple transportation modes, including truck, rail, barge, or vessel
• SAP proficiency, particularly in order management, master data, and scheduling functions
• Demonstrated ability to drive continuous improvement and adapt to changing market or operational conditions
• Strong customer focus with the ability to build trusted relationships and deliver on commitments
• Ability to manage multiple priorities, analyze complex information, and resolve issues in a fast-paced operational environment
• Strong communication skills with the ability to work effectively with internal teams, customers, and external partners
• Working knowledge of supply chain planning, order management, and inventory optimization in a low-to-moderate complexity environment

Benefits

• Annual Variable Cash Incentive Program (VCIP) bonus
• 8% 401k company match
• Cash Balance Account pension
• Medical, Dental, and Vision benefits with an annual company contribution to a Health Savings Account for employees on HDHP
• Total well-being programs and incentives, including Employee Assistance Plan, well-being reimbursement, and backup family care services

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