Loss Prevention Field Auditor
About The Role The Loss Prevention Field Auditor plays a key role in protecting company assets, reducing shrink, and supporting a culture of integrity across all retail locations. This position conducts investigations, executes in-store audits, partners with local law enforcement when necessary, and drives proactive strategies to prevent theft and operational loss. We’re looking for a highly motivated professional with strong investigative instincts, excellent communication skills, and the ability to balance detailed audit work with field leadership collaboration.
Key Responsibilities
- Conduct on-site and virtual LP audits to assess compliance with company policies, cash handling, inventory controls, and security standards.
- Investigate internal and external theft, fraud, and policy violations using CCTV, POS data, and Power BI reporting tools.
- Lead suspect interviews and coordinate with HR and leadership on disciplinary or termination processes.
- Collaborate with local law enforcement agencies to file reports, submit evidence, and represent the company during investigations.
- Partner with Operations and Learning & Development to build preventative measures, educate field teams, and strengthen loss awareness culture.
- Produce detailed investigation reports and maintain accurate case documentation in the LP tracking system.
- Identify process gaps and propose solutions to enhance compliance and minimize shrink.
- Support new store openings by validating CCTV coverage, Smart Safe installation, and operational readiness.
- Serve as an LP ambassador, building strong partnerships with field leaders to ensure consistent execution and awareness across all stores.
Qualifications
- 3+ years of experience in Loss Prevention, Asset Protection, or Investigations (retail environment preferred).
- Proficient in Excel
- Proven experience conducting interviews and writing investigative reports.
- Strong understanding of CCTV, POS exception reports, refund/no sale/price override analysis, and audit practices.
- Working knowledge of law enforcement processes and case coordination.
- Excellent communication and interpersonal skills; ability to build trust with field teams.
- Strong analytical skills with high attention to detail.
- Bilingual in English and Spanish strongly preferred.
- Must be willing to travel frequently (up to 70%) to stores across assigned regions.
- Bachelor’s degree in Criminal Justice, Business, or related field preferred.
- Wicklander-Zulawski or similar interview certification is a plus.
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