UX Intern – AI & Innovation

Job Description

• Research, evaluate, and use AI tools to rapidly ideate and prototype product concepts for user validation — helping us get lightweight versions in front of users faster
• Participate in user research sessions, developing an understanding of who our users are, what tasks they're trying to accomplish, and what gets in their way
• Assist in building out our user research program — including organizing and categorizing user feedback by product and user type, and helping track insights from sources like support tickets, surveys, and user interviews
• Contribute to design system and style guide work, supporting visual and interaction consistency across products
• Collaborate with the UX Team Lead, product managers, and engineers to validate ideas early and often
• Document research findings and prototype iterations, and help communicate UX recommendations across the team
• Other tasks and responsibilities as assigned

Requirements

• Currently enrolled in an undergraduate program in HCI, UX Design, UI Design, User Research, or a related field
• Genuine interest in AI/ML and hands-on experience with AI tools (e.g., ChatGPT, Copilot, Gemini, or similar)
• Familiarity with prototyping tools such as Figma or similar
• Strong communication skills with the ability to clearly articulate design decisions and research findings to both technical and non-technical audiences
• Curiosity about users and a genuine interest in understanding their needs, not just their behaviors
• Self-starter mentality with a bias toward action and iteration
• Must be authorized to work in the United States

Benefits

• Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire
• $500 wellness card for Health Coverage Participants
• 401(k) with 4% Company Match, vested from the first day of hire
• Flexible Spending Account (FSA) & Dependent Care Account (DCA)
• Life Insurance
• Bonding Leave
• Paid Volunteering Program
• Bonus eligibility
• Paid Time Off (PTO) inclusive of vacation, personal and sick time
• Paid Holidays
• Wellness Program
• Employee Engagement Activities
• Professional Development Opportunities
• Tuition Reimbursement
• Student Loan PayDown Program
• Employee Referral program
• Employee Assistance Program

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