Lead Business & Process Analyst

We are looking for a strong Senior Business Analyst with Process Analyst experience who combines business, technical, and consulting capabilities.

Responsibilities

• Process modeling expertise – experience using tools like Visio, Lucidchart, Bizagi, etc., and knowledge of BPMN 2.0.
• Consulting mindset – strategic thinking, adaptability, and ability to work independently while guiding small teams.
• Strong business analysis expertise – requirements gathering, process improvement, gap analysis, and workshop facilitation.
• High‑level technical architecture understanding – awareness of system integrations, APIs, enterprise applications, and overall architecture landscape.
• Strong data flow knowledge (critical requirement) – ability to create data flow diagrams, document source‑to‑target mappings, and understand end‑to‑end data movement across systems.
• Heavy documentation experience – ownership of BRDs, FRDs, technical specifications, process models, and structured documentation.
• Enterprise‑level exposure – experience working in large, complex environments with cross‑functional stakeholders.
• Strong client‑facing experience – managing stakeholders, leading workshops, presenting to leadership, and driving consensus.
• Excellent communication skills – clear, structured, and able to translate between business and technical teams.

Required Qualifications

• Strong consulting mindset with the ability to think strategically, communicate effectively with both technical and non‑technical stakeholders, and adapt quickly in dynamic client environments.
• Proven ability to lead cross‑functional workshops, align diverse stakeholders, and drive consensus in complex enterprise environments.
• Experience with large enterprise system architecture.
• Solid understanding of enterprise architecture principles/framework.
• Proficient in creating both business and technical process models (e.g. ACDs, data flow diagrams).
• Solid business analysis skills with a strong analytical mindset and attention to detail.
• Strong communication skills (written, verbal, presentation, active listening).
• Excellent client interfacing skills, including responsiveness, adaptability, and follow‑through.
• Experience with modeling tools such as Vision. Lucidchart, Bizzdesign, Bizagi, etc., and creating process diagrams leveraging BPMN 2.0 standards.
• Ability to work independently, collaborate effectively with team members, and experience guiding small teams or workstreams.

Preferred Qualifications

• Telecommunication industry experience.
• Basic understanding of finance and/or accounting principles.

Salary Range: $150,000 to $160,000 Nice to have: Telecom industry experience and basic finance/accounting understanding. Apply tot his job Apply To this Job